Guilherme Vieira Email and Phone Number

As a former technical advisor, I was responsible for providing technical support and assistance to customers who were using our company's products or services. This involved troubleshooting and resolving technical issues, providing guidance on how to use the products effectively, and documenting customer interactions. I also had to stay up-to-date on the latest product features and updates. Essentially, my job was to ensure that our customers had a positive experience with our products and services.

As an employee in this position, my tasks consist of providing services to customers via face-to-face, telephone and email; Search for agreements and contracts within the scope of partnerships; Control and monitoring of the stock of items for the company's various departments; Use of the PMS system to manage hotel operations and carry out financial entries and cash control and implementation and organization of work systems to optimize productivity.

As an employee of this company, part of my duties included controlling the store's stock levels of products and materials; Carrying out logistics requests with partners proactively and efficiently; Seek to resolve customer problems and queries and promote a collaborative and motivating work environment, in addition to managing resources and systems and tools in order to maintain the company's safety and performance.

The position of design engineer promoted participation in the development of mechanical projects and electrical plans through the use of tools such as AutoCad and SolidWorks; Involvement in the selection of materials and parts and critical technical analysis of the tools and services used to maintain safety control of the customers served. The maintenance responsibility arising from the position can be highlighted by managing the planning and carrying out projects for external companies and modernizing systems and equipping supervised projects.

My learning role at this company, had the objective of developing the use of tools such as Unreal and Unity to give assistance to the senior developers in designing and implementing of back-end features; help in maintaining APIs for player interaction; and was part of the team responsible for optimizing server performance to help with a smooth gameplay.

The design engineer internship position promoted learning in the development of mechanical projects and electrical plans through the use of tools such as AutoCad and SolidWorks, and participation in the supervision of projects and installations of external companies and in the study of safe ways of modernizing systems. systems and prior equipment of projects.

During my time at the company, in a learning environment, the use of tools such as HTML, CSS and JavaScript was incorporated to develop and improve the project to create a web control system; With participation in research and improvement of the platform's interpersonal and commercial interaction; And in addition to analyzing and updating the functionality and security of the services offered.

During my role in this company, in a learning position, I used data collection and analysis techniques to optimize systems in the project to which I was linked, in addition to assisting in strategic decision-making and optimizing administrative processes and generating value for the areas administrative functions of the company.