Hi!With over 20 years of professional experience in Information Technology, mainly in project management, construction and improvement of processes, operations, development and business.I worked in public administration companies, public housing policy management, agribusiness, wholesale trade, distribution center and private education institutions.I had the opportunity to work in companies with extremely heterogeneous IT policies, where I was able to acquire skills equivalent to the positions I held. Whether as a product consumer, service contractor or as a supplier of IT products and services.This variety of situations provided me with experience in implementing governance and management methodologies, using and adapting the best practices of ITIL and COBIT to the reality of companies and project management using PMI methodology.When I was in the position of supplier, I opportunely collaborated in critical business processes, where technical and business knowledge was necessary for closing contracts.Due to my experience in the IT area, I developed an excellent ability to work under pressure, as well as skills to work with people, managing complex multidisciplinary teams, both internal and external.For many years I was responsible for projects with high availability requirements (24x7), which forced me to develop a sense of criticality, agility in decision-making and full availability of hours.Graduated Bachelor in Systems Analysis, Postgraduate in Component Engineering and with studies in the most varied learning paths related to strategic management, people and IT. #CIO - Chief Information Officer#COO - Chief Operating Officer#PMO - Project Management Office#PO - Product Owner#BI - Business Intelligence#BA - Business Analytics# B2B - Business to Business# B2C - Business to Customer#ERP - Enterprise Resource Planning#BPM - Business Process Management#BPMN - Business Process Model Notation#ITIL - Information Technology Infrastructure Library#COBIT 4.1 - Control Objectives for Information and Related Technologies#Six Sigma Black Belt#Lean#GP - Project Manager#GPO - Business Process Management# Digital transformation