To establish long term relationship with our enterprise customer I coordinate our cloud engineers, support and delivery teams to provide the best experience our customers can have with a cloud provider. Through these partnerships, I'm able to conceive, drive and see to its implementation new solutions to our customers and to increase adoption/consumption to my territory.

As a CSM we are focused in driving adoption of Oracle solutions within our enterprise customers and to identify product expansion opportunities via relationship with the customers.I'm used to develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with Oracle.Act directly with Sales, Education and Marketing teams to ensure the best experience using our Cloud Offers.

As sales consultant I specialized in Oracle's BI tools, creating and delivering custom content using our newest technologies, both in the cloud and On-Premise, to our clients, providing them with over the top solutions to meet their needs.

Area: Customer Success Gerenciador de todo o sistema da área de CSM,aprendi e desenvolvi conhecimentos em Oracle APEX, SQL e PL/SQL. Apliquei a ferramenta da Oracle de BI para facilitar visões gerencias sobre o andamento da área.Responsável também pela geração de relatórios periódicos sobre a evolução das contas.