Guiliana Dakdouk Email & Phone Number

Los Angeles County, California, United States

West Hollywood, California, United States

-Oversee CA properties with over 800 employees -Strategize and develop CA specific strategy for compliance, performance management, and employee relations- Advise and coach General Managers on policies and people management- Shifted responsibilities from West Hollywood and Malibu County People Manager to Employee Relations Manager for West Coast in May 2023- Design and facilitate onboarding materials and training plans- Coordinate leaves of absence, recruiting strategies, support hiring manager with recruitment and talent development- Lead D&I and harassment prevention training for employees- D&I Steering Committee Member 2022-2023

Represent the Olympic Park West communityActing Secretary, effective April 2021Member of the Outreach Committee

Burbank, California, United States

• Act as HR Generalist: process payroll, organize and curate standards and policies for the team, design and facilitate workshops, craft communication plans, recruit/onboard/train new hires, write schedules, credential staff, performance manage and lead office staff• Identify business gaps and create a strategic plan to increase sales. Increased sales in the first quarter by 12% over LY.• Manage social media and marketing strategies for Instagram, Facebook, and RealSelf. • Manage vendor and patient relations for the surgery center, doctors, and medspa.• Maintain workplace operations, facilities, and workflow to ensure both practicality and aesthetics

Sawtelle And Clover

• Staff, train, and organize the opening of two stores: cafe and drive-thru. Simultaneously managed two locations in 2019 and oversee 54 partners with P&L statements generating $3.4 million per year• Store Manager Trainer/Development Lead: Developed 22 baristas to supervisors, 8 shifts to Assistant Managers, 4 ASM to SM and trained Store Manager New hires• Oversee all inventory, customer relations, HR issues, and facility issues• Implement community outreach through Coffee with a Cop and Mental Health events in my stores.

Downtown Los Angeles

Increase salesMaintain and develop customer relationsDevelop brand recognition in the tech world

The Grove

Recruit, supervise and train shift supervisors, associates, managers-in-training, and kitchen associatesOversee all money transactions, mend customer relations, facilitate orders, and complete payrollResponsible for increasing sales revenue through in house staff incentives and marketing outreachCreate schedules for front of house, back of house and management; decreased labor costs by 12% in three monthsDecreased wastage costs by 25%

Recruit, supervise and train shift supervisors, associates, managers-in-training, and kitchen associates; trained staff in Kuwait City, Kuwait for the first international storeOversee all money transactions, mend customer relations, facilitate orders, and complete payrollCreate associate schedules and monitor labor cost analysisAssist in local brand marketing through business outreach

Beverly Hills

Supervise and train associates, monitor daily money transactionsFacilitate communications between associate staff and managerial staffPromoted from associate to Trainer of New Associates and receptionist for Orderline in May 2009; promoted to Shift Supervisor in Jan 2010

Downtown Los Angeles

Worked with founder of company to develop brand imageCreated local outreach campaign to expand client base for the start-up Write copy for media relationsCoordinate events for company gatherings

Assist with the calling of vendors, creating gift boxes, purchasing flowers, and day of preparationManage the caterers and music vendors for the dayContracted to work with the bride to coordinate schedules for the day; referral based cliental

Master Of Public Administration - Mpa, Non-Profit/Public/Organizational Management

Public Sector Management and Leadership

Bachelor Of Arts (B.A.), Communication And Media Studies

Graduated early Emphasis on intercultural communications and organizational communications

Communication And Media Studies

Activities and Societies: Scholar Society, Newspaper, Florence Journalism ScholarshipManaging Editor and Design Editor of the Corsair.