Consultancy services for clients to identify decarbonization opportunities and business cases.GHG project work: PDD development, GHG calculations, VVB process facilitation.Internal process and content development (Proba Standard, ICROA and CCP assessment, methodology review, project document templates).Research and expertise in CDR, DAC, (regen)agriculture, biochar, bio-based building materials, and fertilizers.

Supporting organizations in their sustainability and traceability initiatives:- Supported Dutch chocolate maker Tony Chocolonely during the scale-up phase of the Tony Open Chain (https://www.tonysopenchain.com/)- Supported Be Slavery Free NGO in the 2024 edition of the Chocolate Scorecard (https://www.chocolatescorecard.com/) , as part of the scoring team for Traceability and Transparency

Coordinate the translation of relevant sector developments and clients’ needs into UTZ Certified program propositions for sustainable Coffee, Cocoa and Tea. This includes functional IT requirements for our traceability system.Ensure consistency and repeatability of the UTZ Certified programs, in close cooperation with other departments.Organization of multi-stakeholder meetings and processes.Manage cross-­departmental projects and internal process improvements.Prepare documents to support decision-­making by the Executive Team on major program improvements.

The Senior Innovation Officer drives and facilitates innovation for the Rainforest Alliance in general and the certification and landscape programs in particular. The responsibilities of the Senior Innovation Manager are to follow trends, prioritize, initiate partnerships and to drive the implementation of successful innovations to support the organization's objectives, its customers, and members. This position has a particular focus on the innovation of our traceability proposition and services. Main tasks and responsibilities:- Advise senior management on the development of Innovation goals and priorities for RA certification and global programs. - Encourage innovation in the organization and promote Design Thinking, Lean / lean Start-Up and Agile ways of working.- Advise on prioritization of innovation areas where the biggest impact can be made based on interaction with key stakeholders and research- Facilitation and development of Innovation process for Innovation Horizons 1, 2, and 3 and innovation projects portfolio.- Desk Research supporting business cases, value propositions, concepting and prototyping phases. - Extensive research for innovation concepts includes in-depth research and reporting on the Voluntary Carbon Market, REDD+, carbon removals, and credit providers. The focus was on innovative Nature-based Solutions / AFOLU and high quality and credibility credits with co-benefits.

Handling and coordinating queries from UTZ Certified members within the organization, for coffee and tea commodities. Provides assistance to coffee and tea buyers and supply chain actors during the certification process and afterwards (process, technical, communications, etc.). Provides support to the Market Development team during presentations and visits to partners, as well as during professional fairs and events. Improving work processes and workflow and coordinate with stakeholders, management of internal projects.

Research sustainability policies, plans and actions of the food and beverages industry.

Within the User Experience Design department.Conducting user research on hardware, software, accessories; supporting online and mobile design teams by conducting research.Evaluate concepts with users, provide recommendation based on: Usability research, user tests, expert reviews, focus groups, online questionnaires.Usage or Morae software.

Management of French Customer Support team for France, Belgium and Switzerland support.Tasks:Recruitement, daily management of a team of 12 to 15 people, planning and scheduling, appraisals, process improvement, reach KPIs, quality and efficiency coaching, people development, provide high quality support to end users, handling internal escaltions and customer complaints.

Stream is an outsourcing company providing customer and technical support to external clients. I worked there for the following clients: Cisco Linksys, Thomson SpeedTouch, Sling Media.Tasks:Management of international support team, Coaching, Process improvement and implementation, Training, Operational business relationships, technical and commercial escalations, CRM and CMS management Achievements:-Build up a new support team and get it up and running for a new client, developped contacts with client and set up support and after sales processes-Reached KPIs set by the clients-Obtained the internal supervisor certification

Internship of 4 months in film and commercial advertising studio specialised in animal shootings.Tasks: create and edit video and photo stockshots.Create SFX and story boards for specific requests (TV commercial, feature film). Install video (BETAcam) and light equipment in the studios.Worked very closely with the animals in the private animal park, and contributed to feeding and caring for all sorts of mammals, birds, cats, and reptiles.website: http://www.wildstudio.com/English/index.htm