- Designed, created and implemented multiple Active Directory domains for various customers- Designed Active Directory group policies according to customers needs- Created onsite/offsite backups strategies and retentions policies according to customers requirements- Supports network, servers and workstations issues

- Provides technical support to the employees (500+)- Maintains and improves the Cisco network infrastructure (over 80 switches) on copper and fiber- Supports Windows Server 2003/2008/2012/2016, Active Directory, Sharepoint, CentOS and Red Hat Linux- Responsible for over 70 machines in the virtual infrastructure (VMware ESXi) and all its networking- Responsible for the virtual servers backups using Veeam Backups and Replication- Responsible for the automated deployment of new machines using tools such as Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS) and System Center Configuration Manager (SCCM)- Taking part of multiple technical discussions, focus groups and projects with the Alterra OneIT organization which supports 13 ski resorts in North America.- Provides recommendations on which equipment to buy to improve the infrastructure- Supports over 120 PINPads (debit/credit cards transactions) over the resort and all the transactions software in the background- On call 24/7 - 1 week out of 4

- Provided technical support to the employees (20+)- Maintained and improved the network infrastructure (Cisco, HP) and servers- Supported Windows Server 2000/2003/2008, Active Directory, Exchange, Sharepoint, Symantec Endpoint antivirus, Hyper-V- Setup and maintained a VMware ESXi infrastructure at the main datacenter and at an hosted facility- Setup and supported multiple virtual servers running Linux (Ubuntu Server) running different enterprise services such as JIRA, Confluence and Apache- Was responsible for backups of the company's data using ArcServe, virtual servers using VMware Data Recovery and desktops using Symantec Ghost- Created backups and maintenance plans of all the SQL Server 2005/2008 databases, internal and clients- Responsible for internal automated builds and deployments- Provided technical support to the clients of our softwares (Yard Smart and C3Reservations)- Troubleshooted technical issues in the Yard Smart software- Deployed remotely the Yard Smart software and updates at most clients environments, either production or testing.- Participated in 2 deployments of the Yard Smart software at our clients yards in England- On call 24/7 - 1 week out of 3 with clients calling from around the world

- Provided technical support to all the employees (20+)- Maintained and improved the network infrastructure and servers- Supported Windows Server 2003/2008, Active Directory, Exchange, Trend-Micro antivirus, GFI MailEssentials- Provided recommendations on which equipment to buy to improve the infrastructure- Responsible for all backups using ArcServe and desktops/servers imaging using Acronis suite- Provided technical support to the users of Commerce Santé (http://www.commercesante.com/)- Prepared and gave training to the new users of Commerce Santé