Reported to International Subsidiaries Manager (head office)Development of the South African subsidiary:• Regional business development in Southern Africa, definition of the regional business strategy through a team of sales representatives, distributors/agents and business partners• Maintained and opened accounts in large industries (cement, mining, power plant, steel, food...)• Commercial and technical training with support to sales team & agents/distributors • Leaded commercial, financial and technical discussions between head office and sales force or final customer for challenging and complex projects• Implemented quality and performance processes in the subsidiary (supply chain, pricing and cost control, technical & legal framework, financial reporting & submission, monthly appraisals)• Successfully recovered and maintained the financial, fiscal & administrative status of the subsidiary by implementing structured processes with the finance department and auditors which complied with tax authorities requirements

Reported to General Manager - IT&L@bs Asia• Developed and managed excellent relationships with business partners and customers• New logo acquisition and account development• Identified sales opportunities with partners and customers• Identified new and innovative technologies/solutions in order to best address customers’ needs• Defined the strategy and launched new services/skills in the Asia office• Technical coordination with Solution & Technology Managers/Architects from international entities of the group (France, Singapore, Australia, Taiwan, China, India…) • Recruitment of IT consultants/engineers/managers• Developed relationships and business opportunities with other divisions of the group• Award of the most innovative project in 2010

Reported to Executive Director:CRM software implementation:• Evaluated needs (functional/cross-functional and organizational analysis) and solutions• Created a functional requirements specification based on the organization needs• Conducted team meetings (briefing, debriefing, defining milestones, project progress...)• Managed project schedules and budget in order to deliver a quality tool on time and on budget• Wrote SOWs and managed expectations• Managed IT: infrastructure improvement, server & software installations or updates, technical assistance to team members (for both project and non-project related issues), CRM tool deployment and modification/customisation, etc.Other non-project related activities:Publications creation/modification (newsletter, invitation, eDM campaigns...); mass marketing mailings; events organization (breakfast talks, networking events...)

Reported to Head of International Sales• Worked on the development of a trade department for special products and accessorieso Searched for suppliers of specific partso Worked in cooperation with international representatives of the group• Created technical brochures for internal communication within the groupo Conducted meetings with engineers and sales managers on different production siteso Reviewed entire industrial processes in order to promote complementary products from the group (targeted industries: cement and mine plants, steel, energy/water)o Attended on-site inspections

Bachelor's Degree in International Business Management

French retail group, International Procurement OfficesReporting to Head of Female Textile Department• Managed deliveries, stocks and shipping of textile products between national warehouse and stores in France (more than 115 hypermarkets)• Analysed the performance of a new range of products (fashion accessories)• Assisted buyer in setting up new product lines, obtaining samples and following up on orders

French electrical retailing groupReporting to Store Manager• Developed sales of electrical products (IT, TV, Hi-fi systems…) and services (warranty extensions, insurances…); customer care • Achieved sales target of €55,000 in August 04 (Salesperson of the month)

Chain manufacturerReporting to Sales Manager• Updated customers data base and analysed sales turnover• Updated accessories catalogues and prices (according to the production cost changes)