As a Global Key Account Manager for Hotel Chains at Booking.com, I will played a pivotal role in managing and nurturing relationships with our strategic hotel chain partners worldwide. Responsible for driving revenue growth, ensuring customer satisfaction, and maximizing the value of our partnerships.Marriott InternationalHilton WorldwideChoice HotelsRadisson Hotel GroupAccor Hotels

Team Leader of Key Account Managers Chains

The pricing team is an integral part of the EMEA Hotel Services team, to whom it provides assistance and support in managing and improving hotel pricing and inventory across the Europe, the Middle East and Africa markets. • Monitoring and analysing issues, and effectively prioritizing resolution based on severity and overall impact to business objectives• Establishing and maintaining hotel relationships to ensure constant rate competitiveness in the market• Communicating and working directly with hotels via telephone to resolve competitiveness issues and Influencing to provide the best possible rates and inventory• Mastering daily processes and creation of reporting tools and customised dashboards• Reporting on issue resolution and identifying and relaying noticeable trends• Providing quality competitiveness data for hotel bidding strategies in Marketing Channel ( Trivago, Tripadvisor)• Tracking conversion on the pre, test & post analysis• Providing account management and operational support to the Strategic Accounts Management team

In my current position, I receive an intense training in Team Relationship, how to deal with Senior Managers and Information Management in between.My major responsability is to assist Owners Representative in realizing their investment goals.In WPO project I have had the opportunity to improve my ability in business language, negotiator, and over all to know this important aspect of the industry which is the hotel development and opening process in direct relation between Owner and Operator.

In charge of software sales - Europe

Part of Revenue and E-Commerce team for 11 hotels in Barcelona. Ensuing goals performance collaborating with other 9 revenue managers on board.

Sales:Prospecting potential clients into Corporate market.Following up of the already existing clients.Representing the property at international workshops and fairs in Belgium.Revenue:Directly assisting the Revenue Manager daily analysis: Daily & Weekly Pickup,pricing strategies & weekly & Monthly Forecast