Guillermo Charles Email & Phone Number

New York, United States

United States

• Participated in competitive 22-week training program facilitated through real world case studies to solvebusiness and technical issues.
• Completed weekly interactive cases focused on technical concepts including operating systems and infrastructures, identity and access management, cryptography, ATT&CK framework, and ethical hacking.
• Completed vulnerability assessment and penetration testing using well known cybersecurity tools such as Nessus, Burp Suite, Metasploit, and Wireshark.

United States

• Provided a welcoming and positive environment for staff, members, and guests, ensuring everyone felt valued.
• Managed the front desk by answering phones and using Google Sheets and MS Suite to organize tasks.
• Facilitated check-in process for club members and guests entering the facility.
• Assisted club members and guests with inquiries about gym operations and transactions, such as membership dues and general account changes.
• Conducted tours of the facility for prospective members and followed-up with a phone call.

United States

• Provided a welcoming and positive environment for staff, members, and guests, ensuringeveryone felt valued.
• Managed the front desk by answering phones and using Google Sheets and MS Suite to organizetasks.
• Facilitated check-in process for club members and guests entering the facility.
• Assisted club members and guests with inquiries about gym operations and transactions, suchas membership dues and general account changes.
• Conducted tours of the facility for prospective members and followed-up with a phone call oremail to provide additional support

Data Analytics Certificate Program

Bachelor'S Degree, Criminal Justice And Corrections