• Deputy Chief Commercial Officer• Develop and execute strategic plan to achieve sales targets and expand our customer base• Build and maintain strong, long-lasting customer relationships. Manage key accounts• Together with the country managers, establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products• Maximize brand value and report on forces that shift tactical budgets and strategic direction of accounts

• Ensure that all activities within Svitzer Americas commercial activity are consistent with established Svitzer Group principles, guidelines, and values. • Support relationships with clients and commercial stakeholders.• Monitor and develop new business opportunities within the Americas.• Liaise with other company function to evaluate business opportunities as well as existing market positions from commercial, financial and strategic point of view.• Prepare compelling business cases, including writing memos and reviewing financial models.• Lead or contribute to the preparation of business proposals, tenders and quotes.• Gather market intelligence on clients, competitors and peers.• Lead the negotiation of commercial agreements with clients.• Draft/review new and existing commercial agreements and partnership agreements.• Monitor the continuous satisfaction of customers and clients.

• Responsible for all Intra-Asia services in Thailand, including product management, asset optimization and aligned pricing strategy• Assist Country Manager with sales plan development, volume and yield budgeting, and act as deputy • Accountable for vessel utilization, capacity management and cargo execution on MCC and partner vessels• Work closely with MCC HQ on market trend updates, cargo mix and direct Thailand pricing strategy within the Intra-Asia market• Play an active role to maximize commercial and organizational synergies with Maersk Line on all key client customers• Improve product portfolio through product development, slot swaps or vessel sharing agreements with other carriers

• Managed a portfolio of over 150 clients that yielded a revenue of +37 million USD, representing a 32% year-over-year increase in revenue • Responsible for preparing, monitoring and revising the sales strategy for all key clients in the region• Provided logistical solutions and guidance to all customers while managing a balanced import-export portfolio that satisfied budget needs in all trades • Combined strong communication and managerial skills with product and ecommerce knowledge to conduct sales meetings where employees learned effective techniques for selling the company’s products with sales efficiency and appropriate cargo mix

• Responsible for all Europe and Middle East to East Africa routes, including route creation, revenue and load maximization, vessel deployment, and all matters related to day-to-day asset management• Accountable for P&L for each route within the trade area• Implemented pricing strategy for the aforementioned routes yielding an estimated net profit of +17 million USD in 2009• Oversaw all country operations and customer relations within the trade area; visited key customers in East and South Africa• Liaised with network design team to launch new services and revise deployment on a quarterly basis with the objective to reduce slot cost on the network and limit market exposure

Communications Manager & Shadowing of Managing Director • Prepared external communications; liaised with internal communications team in head office regarding local communication needs and strategies; reviewed international publications and reported relevant information to top management • Became true ‘right hand’ to Managing Director and assisted in execution of top-level strategies and business objectives Rail Operations Assistant Manager • Negotiated contracts with rail providers, terminal unions and stevedores with a focus on securing favorable commercial terms and building long term relationships• Responsible for measuring product profitability and usage, as well as forecasting future inland and vessel capacity for major trade routes between Europe and AsiaVessel Coordinator • Managed capacity and allocation of main liners and feeders, including preparation of final load/discharge lists and coordination with terminal managers and vessel stowage coordinators • Liaised with vessel captains to ensure timely arrivals and unloading schedules; communicated updated arrival timelines with pertinent internal departments to ensure proper communication with external parties; coordinated updating of vessel time management systems

• Managed numerous worldwide projects for key account clients, such as Pfizer, Astra Zeneca, and Bristol Meyer & Squibb, which projects focused on process development, internal structure modification and duty transfer• Responsible for development of Siebel CRM; implemented Siebel Analytics and E-Clinical modules for global projects within the pharmaceutical industry; served as technical and business liaison between client management and core implementation team• Conducted training of Sales Force Effectiveness applications to large groups of client employees throughout Europe • Managed first approach to key clients, as well related business proposals and presentations; facilitated critical product information to partner providers such as Siebel, Oracle and SAP