Guillermo Ramirez Email & Phone Number

Atlanta, Ga, Us

San Francisco, California, Us

Develop and execute Wi-Fi mesh strategies to support service providers in the Caribbean and Latin America.► Driving new revenue streams, enhancing broadband operations, and improving customer experience while reducing churn via best in class True Mesh WI-FI Technology + eero Insight SaaS/DaaS cloud native fleet mgmt. solution.

► 📈 Market Penetration Strategies: Expertise in developing and implementing market penetration strategies to increase broadband adoption in emerging markets within Latin America and the Caribbean.► 🤝 Vendor and Partner Relationships: Proven ability to build and maintain strong relationships with key vendors, technology partners, and service providers, enhancing service offerings and customer satisfaction.► 📜 Regulatory Compliance: In-depth knowledge of regulatory frameworks and compliance requirements across the region, ensuring all projects adhere to local laws and regulations.

Frisco, Texas, Us

► Spearheaded the implementation of SaaS hybrid on-premises cloud-native video compression solutions, resulting in a 20% increase in revenue and heightened customer retention across Mexico, Central America, Andina, and the Caribbean.► Secured strategic DTH business (CAPEX) with a tier 1 operator, propelling 15% revenue growth and facilitating various broadcast content distribution opportunities.►Surpassed sales targets, secured new logos, elevated customer satisfaction scores, and propelled customer success.►Innovated the adoption of advanced linear & targeted TV advertising solutions (Prisma), leading to the expansion of 10% in market reach and the acquisition of new market segments within the hospitality sector for tier 1 MVPDs.► Negotiated B2B IPTV TV Platform cloud migration (Mediaroom) and exploration of opportunities in B2C SaaS OTT TV Platform (MediaFirst), resulting in an additional $1M in recurring revenue over 2 years.

San Jose, California, Us

Broadband Bussiness Unit► Surpassed revenue milestone for a tier 1 Telecom operator during the COVID-19 pandemic and unprecedented peak broadband demand by introducing a virtual cloud-native CMTS / Distributed Access Architecture (DAA) and steering key account sales.► Enhanced customer satisfaction and optimized operational efficiency to 4-5 nines through the cultivation of a culture centered on continuous learning, customer-centric execution, and complete transparency.►Spearheaded implementation of a sustainable state-of-the-art cloud-native distributed data access architecture (cOS, Remote PHY- DOCSIS/FTTx DAA solution) across Central and South America, resulting in a 70% reduction in carbon footprint.

San Jose, California, Us

Video Business Unit►Spearheaded 25% increase in market share by prioritizing the acquisition of new logos and executing SaaS business monetization strategies tailored to enhance customer satisfaction and retention.► Elevated recurring revenue growth by 20% and strategically positioned video compression appliances (XOS) for MVPDs and leading sales initiatives specialized in SaaS cloud-native OTT video streaming, playout (VOS, VOS 360, Spectrum, Mediagrid). Secured several large scale OTT deployments with Digicel, Etb, Claro, Liberty, Altice.► Earned 2019 Outstanding Sales Achievement Award in acknowledgment of outstanding performance and significant contributions to driving sales success.

Kista, Stockholm, Se

► Accomplished 50% increase in market penetration by executing sales strategies throughout North Latin America and Caribbean regions at Ericsson, securing the first two large-scale IPTV deployments in Mexico and Colombia.► Enhanced company's presence in LATAM by exceeding sales targets through collaborative efforts with regional partners and service teams.► Received 2007 Technical Sales Support Award in recognition of outstanding performance and contributions to the organization's success.

Jacksonville, Fl, Us

► Established global sales organization and channel partner infrastructure, instrumental in driving global sales to represent 50% of company revenue upon my exit.► Evangelized digital video content distribution, playout, and linear ad insertion in broadcast, cable, and multimedia markets, while managing various responsibilities across business development, sales engineering, and support functions.

Marine Engineering, Bs

Master Of Business Administration - Mba, Technology Management