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Guillermo Donis Email & Phone Number

Support Manager at ESSP SAS
Location: Greater Madrid Metropolitan Area, Spain, Spain 10 work roles 2 schools
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Current company
Role
Support Manager
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size

Who is Guillermo Donis? Overview

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Quick answer

Guillermo Donis is listed as Support Manager at ESSP SAS, a company with 117 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Guillermo Donis.

Guillermo Donis previously worked as Senior Technical Support Engineer at Oracle and Lead Technical Support Engineer at Fatwire Software. Guillermo Donis holds Associate'S Degree, Desarrollo De Aplicaciones Informáticas, Ii from Ciudad Escolar.

Company email context

Email format at ESSP SAS

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ESSP SAS

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Profile bio

About Guillermo Donis

Support and customer care specialist on multiple domains.Expert in middleware applications /environments.Team leader, team player. Supporting Customers, Users, Sales, Presales, Consulting and Partners. Ability to adapt to changes.

Listed skills include Java Enterprise Edition, Tomcat, Oracle, Java, and 44 others.

Current workplace

Guillermo Donis's current company

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ESSP SAS
Essp Sas
Support Manager
torrejón de ardoz, madrid, spain
Website
Employees
117
AeroLeads page
10 roles

Guillermo Donis work experience

A career timeline built from the work history available for this profile.

Support Manager

Current

Madrid

  • Coordination of the User Support team which include the following activities:
  • Coordination of Helpdesk team.
  • Coordination of the Website development team (evolutions and maintenance).
  • Coordination of mobile applications development
  • Reporting to users via different channels.
  • Coordination of the customer and user satisfaction surveys execution, including the definition, analysis and action plans of the corresponding surveys.
Feb 2016 - Present

Senior Technical Support Engineer

Madrid Area, Spain

Senior Technical Support WebCenter Sites after Oracle acquired FatWire SoftWare, including support of the new features added by Oracle and integration with specific Oracle Products like WebCenter Content. Support of WebCenter Sites for top accounts and high priority issue in any of the supported environment combinations (multiple OS, App. Servers, Web.

Dec 2011 - Nov 2015

Lead Technical Support Engineer

Madrid Area, Spain

Leading the Southern EMEA Support. Remote support for worldwide Top Accounts. Assisting Sales and Presales with RFIs and POCs.Bugs, Enhancement Request and roadmap followup meetings with Development Engineering and Product Management.

Feb 2009 - Dec 2011

Technical Support Engineer

Fatwire Software

Hoofdoorp, Netherlands

Technical Support Engineer Supporting FatWire ContentServer ( Oracle WebCenter Sites) worldwide.Remote and onsite assistance.Installing and configuring multiple Application Servers ( Tomcat, JBoss, BEA WebLogic, Oracle Application Server, Sun One, IBM WebSphere, Resin), Web Servers ( Apache HTTP, resin), Databases (MS SQLServer, IBM DB2, Oracle DB ) in.

Mar 2008 - Jan 2009

Consultant

Hoofddorp, Netherlands

Fatwire ContentServer Consultant.Travelling across EMEA customers performing Content Server Installations, customizations and troubleshooting production issues.Content Server 5.5, 6.3, 7.X.

Mar 2007 - Jan 2009

Java Developer

Coritel - Accenture

Axa Seguros, Madrid

MSSQL Server and FoxPro development and maintenance for custom insurance applications.Developments in VisualBasic for custom Document Management applications (scanning invoices, printing serial numbers, archiving them,…).Design and set up a new storage system for AXA after acquiring Winterthur. Migration of existing accident reports from both companies.

Jan 2006 - Feb 2007

Helpdesk Technician

Madrid Area, Spain

IT HelpDesk Engineer for end users ( HW, SW) including network maintenance, corporate software support, LDAP,...

Sep 2005 - Dec 2005

Regional Sales

Publimanía - Artículos Promocionales

Madrid, Toledo And Guadalajara. Spain

Part-time job selling security systems. Responsible for detached houses

Jan 2004 - Apr 2004

Computer Hardware Technician And Sales

Benux Sistemas

Madrid Area, Spain

Part time work building and fixing computer hardware including network setups.Sales: direct sales of Computers, and domestic network installations.Responsible of opening and closing. Cash reconciliation, basic shop administration (calling suppliers, customers, negotiate better deals,...)

Jan 2003 - Aug 2003

Layout Designer

Gramma Fotocomposición

Madrid Area, Spain

Part time job while studying.Automated desing layouts for books and magazines. Making use of custom software including code configuration changes, based on C++.

Dec 2001 - Sep 2002
Team & coworkers

Colleagues at ESSP SAS

Other employees you can reach at essp-sas.eu. View company contacts for 117 employees →

2 education records

Guillermo Donis education

Associate'S Degree, Desarrollo De Aplicaciones Informáticas, Ii

Ciudad Escolar

Activities and Societies: Design, development and Analysis of Software using C, C++, Java, FoxPro and SQL.

High School, High School

Ies Mirasierra
FAQ

Frequently asked questions about Guillermo Donis

Quick answers generated from the profile data available on this page.

What company does Guillermo Donis work for?

Guillermo Donis works for ESSP SAS.

What is Guillermo Donis's role at ESSP SAS?

Guillermo Donis is listed as Support Manager at ESSP SAS.

Where is Guillermo Donis based?

Guillermo Donis is based in Greater Madrid Metropolitan Area, Spain, Spain while working with ESSP SAS.

What companies has Guillermo Donis worked for?

Guillermo Donis has worked for Essp Sas, Oracle, Fatwire Software, Coritel - Accenture, and Indra.

Who are Guillermo Donis's colleagues at ESSP SAS?

Guillermo Donis's colleagues at ESSP SAS include Marco Plaza Lorite, Olivier Nouvel, Jorge Albiñana Móner, Peter Lubrani, and Sylvain Laborie.

How can I contact Guillermo Donis?

You can use AeroLeads to view verified contact signals for Guillermo Donis at ESSP SAS, including work email, phone, and LinkedIn data when available.

What schools did Guillermo Donis attend?

Guillermo Donis holds Associate'S Degree, Desarrollo De Aplicaciones Informáticas, Ii from Ciudad Escolar.

What skills is Guillermo Donis known for?

Guillermo Donis is listed with skills including Java Enterprise Edition, Tomcat, Oracle, Java, Linux, Weblogic, Enterprise Software, and Unix.

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