Como parte del proceso de transformación, se incorporó la operación de SAP a la estructura de TI para ofrecer una visión integral de la propuesta tecnológica, alcanzando así el orden operativo y contable, fundamentales para decisiones corporativas estratégicas.

Transform existing IT organization into a business value-adding unit. Reevaluating technology components, staff pertinence, expense allocation and information value throughout the entire multi-company business process flow.• Diagnose operational risks and performance improvement opportunities to be approached in a prioritized sequence, assuring financial, technical and operational viability.• Define Information Technology strategic, 5-year plan.• Establish IT Department’s operational guidelines, from Steering Committee to support activities policies and procedures.• Lead ERP implementation effort for all (Manufacturing, Services, Logistics, Construction) companies within GMI Group.IT as an element of change to make GMI an organization based on information-provided order and certainty.

Diagnosticar el estado de la infraestructura, información, seguridad y organización. Presentando una visión objetiva, positiva y asertiva de atención a los retos detectados; y un enfoque sistémico en el uso de la tecnología.

IT strategy definition for corporate operation in Mexico: 2 manufacturing facilities, 1 sales office, 1 VMI. Making the IT Department a value-adding unit through business orientation, service improvement and cost reduction initiatives.• Managed key customer accounts through company´s restructuring process• Lead collaboration project for application development, aimed to reduce programming cost by bringing this role to Mexico. • Aligned IT operation with business needs through identifying and solving recurrent issues, hardware updating, telecommunications optimization and striving for users´ satisfaction. • Created applications development team, implementing software solutions for corporate business units; achieving positive impact on the operation of Purchasing, Human Resources, Quality, Sales among other areas; while interacting with all levels of decision makers: from top management to Operators

Pre-sale consulting and post-sale support for information technologies. Strong customer interaction through sale cycle. In-depth analysis of customer´s business needs in order to find a suitable technical proposal; making the Telecommunications BU’s quote/sale ratio the highest company-wide. • Restructured management operation system for online transaction processing at central and branch offices.• Achieved Microsoft Certified Partner status. Lead company efforts in Visionaria Project to be ranked in the top 25 nation-wide Microsoft partners• Managed projects for government and corporate customers.

Participar en el Equipo de Soporte de Redes, con responsabilidad multi-regional: NA, LATAM y APAC. 300+ localidades.