Guillermo Ledezma,Mmis Email & Phone Number

Athens, Ga, Us

Enterprise Information Technology Services

•Coordinate and manage training development for the Student Information System team members by negotiating with leadership and vendors on new employee training through the EITS Training Committee• Design digital solutions with other senior technical leads to provide research and deploy new solutions for the Student Information System using languages and tools such as APIs, GitLab, Java, JavaScript, React, & and others as needed for applications, web services, and system integrations• Implement application frameworks built on SaaS platform to integrate onto our on-premise framework applications to provide a fluid student dashboard•Mentor EITS Employees who seek to change their IT professional career path by participating in the EITS Mentorship Program• Support over 40, 118+ users through load testing, investigating application issues in our Linux servers, and assisting stakeholders such as the Registrar and Bursar & Treasury Offices at UGA.•Provide technical leadership, architecture, management, and coordination as required for priority software development projects and system updates

Athens, Georgia, United States

• Assisted with onboarding new members to the PeopleSoft HCM and system development standards• PeopleSoft 9.2 Human Capital Management and Financials Developer designing, creating, testing, implementing, and maintaining system application solutions (app engines, Component Interfaces, COBOL, Pages, SQRs)• Coordinated and managed cross-team deployments of end-to-end releases to production database environments (e.g., tax update code, patches, bugs, application programs) while collaborating with senior business analysts, senior leadership, database administrators, and development team• Leveraged PeopleTools to develop custom PeopleSoft and Oracle database objects and application programs based on universities'(UGA, GT, and 24 more universities) specifications• Implemented a data conversion program for HR to streamline 10,000+ employees' data from universities to be used in reports, integrations, and cross-module application uses• Manipulated and queried relational databases’ data through SQL and PL/SQL to keep data validity• Primary lead developer in the payroll module and backup developer in Human Resources, and Time and Labor modules to help process an average of 1.4+ million paychecks in a given fiscal year and report $2.9+ billion in quarterly taxes to the federal government• Provided 24/7 support for HCM and Financials systems (130K+ users) and third-party vendor integrations (e.g., ADP Garnishments and Tax files)• Trained new members on the PeopleSoft HCM system and USG development standards

Athens, Georgia

• Collaborated with Quality Assurance, Client Services, Records, and SME teams to provide end users accurate reports, and data exports• Completed GAIL (Blackbaud CRM) reporting and query tasks within appropriate deadlines using query tool within GAIL, Export processes, Excel, or the database• Logged all request in osTicket; ticket system • Provided 1st line support for end users on GAIL to ensure end users are receiving the expected output such software troubleshooting query construction, exports and export definitions

Athens, Georgia Area

• Created and maintained effective liaison with vendors and suppliers to ensure accurate and timely delivery of supplies• Documented receiving shipment in merchandise inventory database• Followed detailed standards of product care while receiving shipment• Lead E-Commerce Order Picker for 2016 Holiday season • Procured e-commerce orders for shipment to customers• Performed critical time management skills while maintaining an efficient customer order rate and satisfaction• Organized and maintained warehouse areas to ensure effective material handling and safety policies by corporate

Milledgeville,Ga

• Coordinated photo shoots with University departments and organizations through email, telephone, and face-to-face. • Snapped, organized, edited, and archived photos for the university’s website and marketing material • Served as Interim University Photographer for the whole university

Milledgeville, Ga

• Coordinated photo shoots with student-athletes, coaches, and athletic directors. • Photographed Division II athletic games • Snapped, organized, edited, and archived photos for the university’s website and marketing material

Milledgeville, Ga

• Assisted students and faculty with any technological or software problems at the library • Created a workflow that kept track of print jobs that increased sales, desk efficiency, and customer service• Consistently met deadlines and requirements for technological and creative projects from the supervisor• Coordinated specials projects with supervisor such as film festivals and marketing materials for the library for the student body• Managed creative and technological projects from concept to completion with the supervisor, co-workers, and students

Milledgeville, Ga

• Efficiently resolved many student and faculty issues, often earning praise from them for my efforts • Ensured software and hardware availability and security integrity through preventative maintenance to software and hardware• Recommended computer technology, software, and operating system images to management • Repaired and maintained student, faculty, and lab computers each semester

Worked as a seasonal IT specialist at CWI Services that provided technology maintenance and support for the Hartwell, Ga area.

Master Of Management Information, Management Information Systems

Earned Master of Management Information Systems at Georgia College & State University. MMIS degree is designed to prepare students.

Bachelor Of Business Administration (Bba), Management Information Systems

High School Diploma