Guillermo Ugalde, Cclp Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

• Coordinate day-to-day efficient transportation operation and carrier performance.• Obtain & negotiate shipping lanes, modes and carriers selection.• Support different plants in Canada & USA and Customer Service for transportation needs.• Generate all transportation lane data from sales and supply demand, planning inputs, detailed ship-from and ship-to matrix for all plants.• Rail EDI support and troubleshooting investigation for daily issues with service provider.• Resolve problem resolution and day-to-day liaison with carriers.• Fluidity & accuracy of transportation invoices and dispute reconciliations.

Toronto, Canada Area

• Actively manage account performance on a daily basis; monitor service delivery KPIs and take corrective action as required to ensure optimum results.• Communicate frequently with customer representatives and service providers (vendors) on a daily basis, for load planning/building, shipment management, and EDI problem resolution.• Work with Financial Controls in consolidating, coding, and approving vendor invoices, and to ensure changes to load plans/shipments are reflected in downstream data.• Build and maintain effective working relationships with external clients in the day-to-day execution; Also with internal employees or peers at multiple levels up to the Management, this to ensure efficiency of work and results.• Train and supervise new team members in many different topics on existing accounts, SAP, etc.• Prepare management reports for customers and CP management as scheduled and/or directed.• Continuously identify logistics service improvement opportunities to reduce costs and increase performance.

Toronto, Canada Area

• Responsible for managing the on-time delivery of customer orders throughout Canada and North America, carrier selection and load tendering, customs clearance and documentation.• Ensured all production orders were shipped to customers in a timely manner in adherence to delivery schedules. • Managed and coordinated daily activities relating to export/import shipments including ocean and LTL shipments.• Ensured that export/ import shipments contain proper documentation.• Monitored ocean shipments from China and ensure on-time delivery of import goods.

Houston, Texas Area

• Coordinated trading and logistics operations of sales office and warehouse including NAFTA imports, forecasting, stock control, scheduling and inventory management for small to mid-size marble company.• Prepared and maintained purchasing files, reports and price lists.• Contacted suppliers to schedules deliveries and to resolve shortages, missed deliveries and others.• Responded to customer inquiries, maintained good customer relations and solved problems.

• Established Grainger Industrial Supply in new territory through direct marketing, resulting in 45 new business accounts within 6 months.

Citt-Certified Logistics Professional, Logistics, Materials, And Supply Chain Management

Bachelor, Chemical Engineer