> Diagnose network, hardware/software faults and solve technical problems at all levels.> Install, configure, maintain network resources, monitor computer systems, security software, mobile technologies. > Initiate stronger security posture through policy creation, end user training and monitoring.> Active Directory management | SCCM management |> Provide departmental business support including: Policy, Project management, purchasing, asset inventory management, software licensing and end user education.

Provide technical support and guidance with recommending, developing, implementing and maintaining information technology solutions.> lead technology officer at NCA and associated agencies (iConnect, AmeriCorps, P4SS).> Maintain equipment inventory, maintenance contract and software license information.> Manage configuration, installation and maintenance of computers; servers; and printers.> Review system or application logs for completion of tasks or breach of security (e.g. firewall logs, unsuccessful login attempts).> Develop and maintain standard image for desktop computers.> Develop and maintain security / compliance policy documents.> Establish new users and disable staff upon termination/separation. > Monitor acceptable use compliance.

Director of Operations:✵ Handled all day to day operations of the business – ✵ Performed Information System review, procurement, and analysis.✵ Member of incident response team.✵ Worked to improve, streamline and enhance business processes & IT Systems✵ Daily monitoring using VM’s and VPN of database and servers.✵ Configured, installed, administered company software applications.✵ Created, implemented system policies.✵ As a member of UAT Team, I created the necessary Use Cases and assured Compliance with pertinent regulations. ✵ Member of team which maintained Change Control document for compliance with FDA.✵ Member of team which reviewed, amended and managed company SOPs to assure compliance with specific FDA Regulations. Technical Operations Manager:✵ Designed and managed company websites / web forms✵ Member of the Agile Development Team in a strategic capacity as well as a QA role.

babies 2 books is a high quality childcare center that passionately focuses on the education and development of tomorrows leaders.✵As an Entrepreneur, Designed and built a 10,000-sq. ft. high quality Child Care and Pre-School Center – with staff of 15 that served thousands of children.✵Provided Thought Leadership, Strategic Planning – handled all IT functions from configuration to network security.

Tammy's Friends is a charitable non profit organization that that helps families affected by life changing medical circumstances. Tammy's Friends is a "ground floor" charity in that we work hand in hand with families in need. Services range from hugs to housework and rides to financial assistance. In some cases we provide assistance in college fund / planning for young children.email: tammysfriends.org@gmail.com

Member of three person board overseeing 500 home planned unit development (PUD). Assist two other board members in making operational decisions to ensure the longevity and improvement of our development.