Janee G. Email & Phone Number

Fort Saint John, Bc, Ca

Fort Saint John, Bc, Ca

British Columbia, Canada

Provide technical support on complex issues related to our client's various infrastructure environments. Investigate, troubleshoot, problem solving and resolving technical infrastructure related issues and providing third level support including root cause analysis, testing and documentation. Plan/Setup/Configure/Deploy and troubleshoot desktops, servers, networks with a focus on cloud services such as Azure and O365 as well as server’s storage.

Philippines

I am responsible for designing, creating, testing, and documenting new and amended programs based on supplied specifications while adhering to agreed-upon standards. I provide application maintenance and support services directly to users or through service delivery functions and support new applications and system upgrades. My expertise includes designing solutions for technical challenges, implementing new systems or infrastructure changes, and managing and maintaining production Linux environments (CentOS, Solaris) as well as administering Windows Server and Active Directory. I install and configure enterprise software, including Oracle Database Enterprise, Systemwalker Centric Manager, Interstage Application Server, and Operation Centric Manager. Additionally, I develop design and unit test documentation for server builds and support Microsoft Azure-based servers. My role also involves researching, evaluating, and synthesizing technical information to design, develop, and test computer-based systems, including mobile applications. I am skilled in assessing, testing, troubleshooting, documenting, upgrading, and developing maintenance procedures for operating systems, communication environments, and application software. Furthermore, I create, develop, and implement scalable, reliable cloud solutions that address business challenges and adapt to changing business needs.

Philippines

Review and analyze data from various sources, including emails, internet content, search results, and other feeds, to identify threats to clients. Appropriately classify and address identified threats according to standard operating procedures (SOPs) while ensuring accuracy and relevance in all incident interactions. Regularly report to the Manager to discuss any challenges and contribute to the department’s continuous improvement initiatives. Conduct analysis, validation, and provide business-aligned remediation recommendations for identified or emerging threats. Forward relevant data to clients for review and potential takedown actions. Provide threat intelligence from open sources such as OSINT and WEBINT, and perform fraud investigations across all social media platforms of the client, including cases of deposit fraud, executive impersonation, brand impersonation, phishing, and cyber threats. Responsible for determining and monitoring potential threats to clients, performing thorough threat research, and sorting and filtering data while validating client information.

Philippines

Reporting to the SDM – Mobile & Threat Mitigation, I am responsible for investigating and defending against social media threats and other intellectual property-related incidents, such as brand and domain name abuse, that target clients.

Philippines

As a Linux/Windows Systems Administrator and Google Cloud Platform Administrator, I manage the Google Cloud infrastructure environment through cross-technology administration, scripting, and monitoring automation execution, while focusing on service restoration during environment incidents. My responsibilities include installing, configuring, and maintaining Linux servers, setting up and configuring new systems, installing and maintaining application software, and coordinating network connectivity. I ensure the health of the network and servers by maintaining the network environment, applying Linux and UNIX patches and upgrades regularly, and leveraging experience with VMware deployments. I also provide solutions that comply with the company's security standards, troubleshoot and maintain servers, manage user accounts and security, and oversee disk space management and backups.

Philippines

WME Limited, is a Financial services company dedicated to bringing more readily available financial products with easy access to consumers. Our initial focus is providing services to the third world, giving consumers access to the financing they need in order to improve their lives and their communities. I managed load balancing, installed and configured MySQL databases, and set up Puppet servers (both master and slave). I also scripted and automated repetitive tasks in production and staging environments, supported Amazon AWS EC2-based servers, and developed a secure web application and front-end to automate a confidential survey process for the financial services department. My responsibilities included monitoring and maintaining systems like Turnkey Lender, handling technical tasks such as image management, OS deployment, software packaging, hardware configuration, and remote installation, as well as deploying and monitoring Linux/Windows systems and configuring networks with RV08. Additionally, I provided customer support by taking calls, answering online chats, and responding to support portal tickets, troubleshooting issues related to portal features, SIP call flows, audio quality, and network problems, including those involving customer routers, firewalls, and third-party ISP connections.

Philippines

AAUXX is the owner of IRING and has been awarded patents and trademarks by the united states patent trademark office, and other countries.1. Troubleshoot all information technology issues, including software, hardware, and networking.2. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.3. Incorporate changes recommended by the clients into the final design; Select colors, images, text style, and layout4. Develop graphics for product illustrations, logos, and websites; Create images that identify a product or convey a message

Philippines

Focused on manual testing for BNC’s new Platform SIDO (Secure-ID-Online) integrating the online experiences of shopping, marketing and E-commerce with industry changing security features.1. Tested payment gateway platform Web application (All supported browsers old-updated versions in different operation systems LINUX, Windows, Mac OS) and mobile applications (Android and iOS)2. Improves quality assurance procedures and standards to fit organization's needs and verifies usability of best practice in the software life cycle.3. Participates in establishing plans, standards, and procedures to ensure software products meet clients' requirements.4. Part of the BNC Payment Gateway Integration Test Team who test, evaluate and validate IT initiatives and identify issues.5. Participates in reviewing and to verify quality as well as compliance with applicable procedures and standards; provides relevant managers with results.6. Establishes and monitors standards for the organization's application programming processes from a quality assurance perspective.7. Analyzes discrepancies in service or performance and makes recommendations for product or service updates.8. Given the experience in Quality Assurance, Creating FRD, Mockup Designs, and Cross Indexing of documents are also part of my job as a Project Analyst.

Philippines

BNC's focus is a new platform (SIDO) which provides the most secure and rewarding way for consumers and merchants to interact.* Performs Manual, Functional, Web Application* Write and Executes Test Cases* Coordinates Test Implementation and Defect resolution Approach within the team* Mobile Application testing (iOS and Android Platform/Device)* Reviews Requirements for change request* Automation Testing using Selenium Web Driver* Has experience in creating a functional requirements document