Gujja Sandeep Kumar Email & Phone Number

I am Sandeep Kumar Gujja, a dynamic professional with strong expertise in both Salesforce development and ServiceNow administration and development. Over the past year, I have gained invaluable experience, starting with a 1-year internship at TheSmartBridge, followed by a 1-year full-time role, where I expanded my skills and applied them to deliver impactful solutions across both platforms.Salesforce Expertise : - -Customizing CRM functionalities, objects, and fields to meet business requirements.-Implementing validation rules, formula fields, and workflow automations for improved user efficiency.-Developing Apex classes and triggers for business logic automation.-Proficient in Lightning Web Components (LWC) to design modern, responsive UIs.-Skilled in scenario-based problem-solving to find optimal solutions in real-world applications.ServiceNow Expertise : --Designing and developing custom applications using ServiceNow Creator Studio to enhance business processes.-Creating and managing Business Rules, Client Scripts, and UI Policies to automate and streamline workflows.-Expertise in role-based access control (RBAC) and schema management for secure, efficient data handling.-Automating business operations with Flow Designer and creating Script Includes to address complex requirements.-Crafting Service Catalog items and Knowledge Articles to improve user experience and self-service.-Integrating ServiceNow with external systems using REST/SOAP APIs to enhance functionality and data flow.-Certified as a ServiceNow Certified Instructor (CIP) for the Admin course, with a passion for teaching and mentoring others in the platform.With certifications like ServiceNow CSA, CAD, CIP, and Salesforce credentials, I am eager to continue leveraging my skills to drive innovation, improve operational efficiency, and contribute to the success of organizations across both Salesforce and ServiceNow platforms.