Gul Ahmad Aloko Email & Phone Number

United States

•Engaged as an instructor and interpreter with USCIS and Cherokee Federal, adapting quickly and committed to facilitating effective communication in multicultural settings. •Provided essential interpretation services during client interviews, hearings, and administrative proceedings, ensuring accurate and timely communication between individuals and USCIS representatives. •Participated in training programs to enhance understanding of immigration laws, policies, and procedures, improving proficiency in language support. •Collaborated with experienced professionals at USCIS and Cherokee Federal, contributing to projects aimed at improving language access and service delivery for diverse communities.

Kandahar Province, Afghanistan

•Facilitated access to resources and services for individuals and families, conducting thorough assessments to identify needs and develop tailored support plans. •Coordinated and implemented community outreach programs, fostering relationships with local organizations and stakeholders to enhance community involvement and support networks. •Provided comprehensive case management by maintaining detailed records, monitoring client progress, and ensuring consistent follow-up to track outcomes and adjust support plans as needed. •Conducted workshops and training sessions to educate community members on available resources, promote engagement, and build capacity within the community for self-sufficiency and resilience.

Kabul Province, Afghanistan

•Answered and directed phone calls. •Organized and scheduled appointments. •Planned meetings and took detailed minutes. •Wrote and distributed emails, correspondence memos, letters, faxes, and forms.

Kabul Province, Afghanistan

•Handled all incoming customer queries and questions. •Provided the appropriate service and information or referred clients to another department. •Referred problematic issues to management when necessary. •Resolved customer complaints and issued refunds as needed.