Gul Ahmad Aloko Email & Phone Number

United States

• Engaged as an instructor and interpreter with USCIS and Cherokee Federal, adapting quickly and committed to facilitating effective communication in multicultural settings.
• Provided essential interpretation services during client interviews, hearings, and administrative proceedings, ensuring accurate and timely communication between individuals and USCIS representatives.
• Participated in training programs to enhance understanding of immigration laws, policies, and procedures, improving proficiency in language support.
• Collaborated with experienced professionals at USCIS and Cherokee Federal, contributing to projects aimed at improving language access and service delivery for diverse communities.

Kandahar Province, Afghanistan

• Facilitated access to resources and services for individuals and families, conducting thorough assessments to identify needs and develop tailored support plans.
• Coordinated and implemented community outreach programs, fostering relationships with local organizations and stakeholders to enhance community involvement and support networks.
• Provided comprehensive case management by maintaining detailed records, monitoring client progress, and ensuring consistent follow-up to track outcomes and adjust support plans as needed.
• Conducted workshops and training sessions to educate community members on available resources, promote engagement, and build capacity within the community for self-sufficiency and resilience.

Kabul Province, Afghanistan

• Answered and directed phone calls.
• Organized and scheduled appointments.
• Planned meetings and took detailed minutes.
• Wrote and distributed emails, correspondence memos, letters, faxes, and forms.

Kabul Province, Afghanistan

• Handled all incoming customer queries and questions.
• Provided the appropriate service and information or referred clients to another department.
• Referred problematic issues to management when necessary.
• Resolved customer complaints and issued refunds as needed.