Gulalai Momand Email & Phone Number

Ottawa, Ontario, Canada

• Provide individualized, client-centered, intensive case management (ICM) services in a culturally sensitive manner to immigrant/refugee women facing multiplicity of challenges ranging from homelessness, domestic violence, intimate partner violence (IPV), gender-based violence (GBV), pre/post migration trauma, mental/physical illnesses, drug addiction, linguistic barriers etc. • Perform client interviews needs/risk assessments, ensure client is instructed on Safety Plan. • Provide… Show more • Provide individualized, client-centered, intensive case management (ICM) services in a culturally sensitive manner to immigrant/refugee women facing multiplicity of challenges ranging from homelessness, domestic violence, intimate partner violence (IPV), gender-based violence (GBV), pre/post migration trauma, mental/physical illnesses, drug addiction, linguistic barriers etc. • Perform client interviews needs/risk assessments, ensure client is instructed on Safety Plan. • Provide information on available resources/services in the community, refer clients to these agencies, programs and advocate on their behalf. • Offer counselling, advocacy and general support consistent with the mandate of IWSO; and support women to identify their own needs for professional development.• Maintain a good working relationship with relevant organizations and participate in community outreach programs.• Maintain accurate records and documentation of service, using IWSO and OCASI Client Management System (OCMS) database. Show less

London, Ontario, Canada

• Engaged clients in the intake and assessment process to identify immediate needs; created service plans based on client’s needs.• Provided one-on-one case management to clients on community engagement, and referral for services, such as health care, housing, employment, legal aid, social services, etc.• Provided initial crisis intervention/mental health support when required with appropriate referrals to public and non-profit organizations in the city.• Developed service plans… Show more • Engaged clients in the intake and assessment process to identify immediate needs; created service plans based on client’s needs.• Provided one-on-one case management to clients on community engagement, and referral for services, such as health care, housing, employment, legal aid, social services, etc.• Provided initial crisis intervention/mental health support when required with appropriate referrals to public and non-profit organizations in the city.• Developed service plans based on individual needs, demonstrating strong skills in assessing and implementing process changes.• Maintained accurate records and documentation using MS Access and organization's databases. Show less

Toronto, Ontario, Canada

• Conduct holistic client intake, intensive case management (ICM) assessment and long-term planning, utilizing a client-centered, anti-oppression and strength-based approach to assist clients in securing permanent housing.• Working collaboratively with team members, partners, and suppliers to ensure compliance of housing and homelessness standards as per federal and provincial legislation and regulations and client/landlord rights and responsibilities.• Refer clients to a range of… Show more • Conduct holistic client intake, intensive case management (ICM) assessment and long-term planning, utilizing a client-centered, anti-oppression and strength-based approach to assist clients in securing permanent housing.• Working collaboratively with team members, partners, and suppliers to ensure compliance of housing and homelessness standards as per federal and provincial legislation and regulations and client/landlord rights and responsibilities.• Refer clients to a range of community resources, including legal supports, health supports, meals, drop-in centers.• Manage, direct, and support the daily activities of staff (i.e., attendance, client/staff safety, performance, deliverables, targets, etc.)• Collect information on and participate in team, agency and partner communication on systemic housing issues. • Create and maintain accurate and up-to-date client database records i.e., YARDI. Show less

Kabul, Kabul Province, Afghanistan

• Assessed training needs and drafted comprehensive capacity development plans to gauge the existing capacity needs and gaps, • Drafted Annual Capacity Development (CD) plan, detailed CD responses and annual CD report.• Developed effective procedures, tools, and standardized training materials.• Trained counterparts and trainers in the development of effective mechanisms and tools such as quality control of training program delivery, trainee database development, development, and… Show more • Assessed training needs and drafted comprehensive capacity development plans to gauge the existing capacity needs and gaps, • Drafted Annual Capacity Development (CD) plan, detailed CD responses and annual CD report.• Developed effective procedures, tools, and standardized training materials.• Trained counterparts and trainers in the development of effective mechanisms and tools such as quality control of training program delivery, trainee database development, development, and standardization of training materials/curriculums.• Drafted stakeholders, coordination mechanism to ensure an effective and coherent delivery of CD services and use of resources at national and sub -national levels of IDLG. • Demonstrated skills in managing and implementing process changes to enhance training programs. Show less

Kabul, Kabul Province, Afghanistan

• Coordinated training initiatives to improve the capabilities of national staff.• Managed long-term training programs, workshops, and skills building seminars.• Utilized project management skills to ensure effective program implementation.• Developed grant proposals to secure funding for upgrading the Human Resources department with technological equipment (i.e. computers, printers, scanner etc.) highlighting project objectives, expected outcomes, and the rationale for financial… Show more • Coordinated training initiatives to improve the capabilities of national staff.• Managed long-term training programs, workshops, and skills building seminars.• Utilized project management skills to ensure effective program implementation.• Developed grant proposals to secure funding for upgrading the Human Resources department with technological equipment (i.e. computers, printers, scanner etc.) highlighting project objectives, expected outcomes, and the rationale for financial support.• Drafted budget proposals to raise funds to renovate, upgrade, equip and modernize the directorate. • Initiated the first Gender Mainstreaming Unit at the Ministry of Education to address the challenges and barriers at work faced by female staff daily.• Oversaw the management of the Consultant recruitment database and onboarding systems to ensure database functionality and data quality assurance. Show less

Kabul, Kabul Province, Afghanistan

• Managed the first ICOSD project office in Kabul, which was expanded to four regions in the country.• Supervised the local research teams in collection of raw data for the first Feasibility Study on Opium Licensing for the production of Morphine and other Essential medicine in Afghanistan and its impacts on security and sustainable economic development of the country.• Lead extensive stakeholder engagements and program outreach initiatives, organizing public conferences, seminars, and… Show more • Managed the first ICOSD project office in Kabul, which was expanded to four regions in the country.• Supervised the local research teams in collection of raw data for the first Feasibility Study on Opium Licensing for the production of Morphine and other Essential medicine in Afghanistan and its impacts on security and sustainable economic development of the country.• Lead extensive stakeholder engagements and program outreach initiatives, organizing public conferences, seminars, and trainings, and high-level meetings to increase awareness about the project. Show less

Ottawa, Ontario, Canada

Provided presentations and training workshops on socio-political and cultural aspects of Afghanistan to peacebuilding troops at military bases across Canada.

Graduate Diploma In Migration And Diaspora Studies, Public Affairs

Honors In Economics, International Development

International Baccalaureate, General Studies