Gulam Shaikh Email and Phone Number

Managing, on a daily basis, end to end operations for either one large site. Executing outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise• Driving performance management of your team members.Preparing and implementing training and development plans for associates.• Continuously improve the delivery process and attain a sustained level of delivery performance improvement.• Conducting 4M and 5S audits for the delivery station on a daily basis.• Stand-in for Area Manager.• Ability to manage day and night shifts.• Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly.• Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix.• Lead the order batching strategy to ensure efficiency while protecting customer experience• Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates• Perform in depth problem solving in all areas to ensure successful and continuous operations• Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software• Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed• Communicate with internal and external suppliers using all communication channels available• Report and escalate systemic issues to management as necessary and in a timely manner• Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center• Fully understand processes and daily goals, and make recommendations to improve performance• Perform administrative duties, and additional functions, as needed and determined by mangers

Warehouse and Distribution Center Management fruits and Vegetables packaging , production , Quality,Cold chain, Packhouse Management , Supplying Materials in all State level .

Online FMCG,Fresh n Fruits and General Merchandise supply chain E commerce Distribution Center Management.First and Last mile management.Logistics Management Review the performance of DC Management Monitor warehouse workers and associated activities; offer assistance to those with concerns or problems on the work floor.Create a layout plan that streamlines the storage and retrieval of goods.Implement worker safety and health regulations.Plan Projects and set objectives for the employeesCoordinate with Operation Heads or internal customers regarding discrepancies and errors in the supply chain processAddress logistical problems and furnish solutions to these issues.Loss & Prevention of Damaged & lost assetsMaintain open dialogue with the management to improve performance and productivityDeploy, Drive and Review process compliance by all concerned in DC to ensure targets on Fill Rates, Stock Variance control, On time Picking of customer orders and Write Off are met

New Business Development Retail store Operations, Training & Development, Commercial Operations management, Inward & Outward management, Shift/Deployment Management ROI Profit Centre Operations, Quality & Performance Standards, Customer Support & Retention Budgeting, MIS/ Reporting Reports Working, Team Management Product Development & Promotional Activities Inventory Management.

• Responsible for handling entire Compact Hyper Store Operations (46,000 sq.ft).• Responsible for planning, forecasting, scheduling, and the replenishment, processes management.• Handling the responsibilities of receiving goods, processing documentation, storing deliveries at warehouse, tracking as well as distributing materials.• Processed receipts & outwards of materials by using SAP systems.• Responsible for making shipment arrangement as per customer’s requirements.• Responsible for communicating with customers on daily requirements and orders.• Assigned the tasks of handling customer complaints and implementing corrective action.• Performed all duties related to retail, logistics and supply operations.• Managing and motivating a team to increase sales and ensure efficiency.• Managing stock levels and making key decisions about stock control.• Analyzing sales figures and forecasting future sales volumes to maximize profits.• Maintaining and working on reports which indirectly help in increase of sales and hand on operations.• Responsible and accountable for the departments like Cash-office, Customer Service Desk, Back-room (warehouse), FMCG goods, Electronics, apparels etc.• Responsible for Store required supplies like housekeeping material, Air conditioning, Water supplies, Electricity supplies, Maintenance related issues etc.• Using information technology to record sales figures, for data analysis and forward planning.• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development programs as and when required.• Ensuring standards for quality, customer service and health and safety are met.• Resolving health and safety, legal and security issues.• Responding to customer complaints and comments.• Organizing special promotions, displays and events.

Ensure high customer service level.• Achieving target get better productivity.• Customer complaints are satisfactorily resolved• Maintaining food safety standards.• To known about the dump & loss. & how it's will be less.• To know how the store is running & what the things are happened at there.• A smooth operation of process & Sop’s of company..• Operate and reinforce the ways to minimize the operational expenditure for the store.• Minimize shrinkage through coaching the team for billing accuracy, stock accuracy, making the associates vigilant about potential shoplifting cases, ensuring proper merchandise handling, ensuring correct PI and correct Price changes• Ensure In stock levels are maintained to ensure customer and reinforce Brand value in Consumer minds, by having high ordering accuracy, regular PI, and following the replenishment processes• Take daily briefing sessions to ensure two way communication and a highly motivated team.• Responsible for store promotion activities through effective execution of store promotion plans, ensuring daily price updates (mark ups and mark downs) of merchandises in the department as per the system updates, giving feedback and new ideas.• Drive top line sales through Up Selling, Cross Selling, Repeat selling, Store Hygiene, competition bench marking, providing great customer service etc• Ensure the store and store vicinity is neat and clean all the time reflecting/reinforcing brand image.• Daily work on reports like Daily, Weekly & match with Monthly reports.• Maintaining 100% binning (to give location in system) of stocks in stock room to ensure maximum availability of stock on floor through proper replenishment.• Ensure verify inbound & outbound of stocks in store.• Working on in stock level in department by using SAP system.• Daily working on pick list and send order to multiple locations• Daily follow up with transporter for vehicle arrangement• Tracking vehicle for timeline management