Karan Guleria Email & Phone Number

Al Jafiliya, Dubai, United Arab Emirates

Handling a team of engineers reporting under me, help them with co-ordination and technical support expertise with O365 and other Enterprise technologies.

Mumbai, Maharashtra, India

Member of the Advanced Technical Support (ATS) team. My team and I provide IT Infrastructure consultancy to a client base of 20,000+ MSPs all over the world. Technologyies: Microsoft Server Environment, MS desktop OS, Networking, MS Azure, Disaster Recovery, MS Exchange, Virtualization to name a few.

United States

I am responsible for handling the entire technical operation(s) for the clients. The primary roles are to design end to end IT infrastructure which includes cabling, server hardware/software/setup and management, email servers setup and maintenance, client-server architecture management. Implementing virtualization software(s) (Hyper-V, Sun Virtual Box.

Noida Area, India

As a Sr. Technical Lead, I have the following responsibilities1. As an RSA technical lead - ONUS2. Recruitment - (Technical group interviews, Face 2 Face Interviews, Facilitation of Walk-in's for Interviewees) - ONUS3. Service Delivery - Technical Service Delivery to clients in the US and Canada. 4. Technical Account Management (TAM) - Bridging.

Mumbai Area, India

I was responsible for network infrastructure designing for organizations and a consultant for MSP across US helping them design IT infrastructure for there clients. Working on server migration project(s) for SBS2003/SBS2011, Std. Active Directory migration & Std. Exchange migration projects. Beside this I am also work on the following:§Troubleshooting.

Responsibilities -§Handling NOC operations remotely wherein I monitor the health of the sever for Active Directory, Exchange 2003/2007/2010, Disk Health, Application crashes, DNS, etc.§Worked on Small Business Server technologies. Responsibilities included troubleshooting on SBS 2003/2008/2011 servers.§ Worked on Exchange 2003/2007/2010. Responsibilities.

Configuring various Netgear networking devices for first time use. Router s, Switches, Access Points, VPN Firewall s, NAS & VoIP devices.§Identifying the issue and offering the right technical support & trouble shooting steps to customer over the phone. §Support for Netgear Routers & Modems (ADSL, ADSL2+, CABLE MODEM).§ Configuring Site to Site VPN using.

Configuring network design (with routers, switches, server's, etc) for clients organization.§ Preparing network design diagrams and troubleshooting network related issue's with existing blueprints. § Working and theoritycal knowledge about DNS, TCP/IP, UDP, LDAP protocols. Knowledge about RPC and how it worked was also a part of this project.

Emba, Information Technology, A

Executive MBA is a PG masters degree program for working professionals in the field of IT.

Technical Diploma, Electronics And Tele-Communications Engineering

Activities and Societies: Sports: Cricket and football (soccer).I in this institution took a 3year Technical Diploma course in Electronics.

Education record

Activities and Societies: Sports: Hockey.My entire school education was supported by SSMS school. Being a part of All India CBSE, I took.