• Responsible for daily operations, customer service, profitability management as well as setting, monitoring and driving sales targets.• Took the lead in conducting training programs, negotiating sales contracts as well as providing demos to sales reps.• Arranging cars from auctions and evaluating any mechanical or electrical work required for the car to be sold.

• Drive execution for optimal customer acquisition, speed-to-market, ease of integration, and service levels. Create and review forecasts, sales reports, and ongoing status reports. • Acquire new clients, grow existing customer accounts, and connect them with the best Moneris solutions to make their businesses thrive.• Assisted an average of 20 customers per day finding and explaining the phone plans plus devices and provided them with recommendations. • Lead the end-to-end sales cycle, from pre-sales through to post-sales set-up and integration.• Develop strong business relationships with assigned accounts and assist in creating proposals and presentations targeted at solving business needs of prospects and existing clients. Results: Acquired 14 businesses as part of the business development initiatives.• Negotiate pricing, contract terms and conditions to ensure pricing and terms reflect the achievement of corporate goals.

• Work in partnership with District Sales Manager and Team members to maximize sales. • Develop highly empathetic trusting relationship with client earning reputation for delivering exceptional customer experience. • Customer consultation: Listen, Evaluate needs, Determine best options, and Present optimized solutions with Closure. Results: Increase in Sales by 15% and 20% Customer Retention. • Taking Control of all operational and discrepancies on daily basis. • Weekly audit of the sales made and recommend solutions on any rectification required for the contract’s amendments. • Inventory auditing every week, manage returns, posting contracts to the vendors and notifying issues with solutions to management. • Project a professional image at all times showing respect and knowledge in every customer interaction through confidence and product knowledge. Results: Receive 95% customer satisfaction survey feedback & commendation regularly.

•Assisted an average of 20 customers per day finding and explaining the phone plans plus devices and provided them with recommendations. •Received the devices, stocked and organize inventory with accuracy and efficiency, completing the tasks 10% faster than others. •Develop highly empathetic trusting relationship with client earning reputation for delivering exceptional customer experience. •Achieved an average of 140% of sales goals for 3 consecutive months.•Provide follow-up service and guidance. •Maintain accurate and attractive merchandise displays, ensuring strategic placement in order to maximize purchase.•Assisted other associates with handling of cash register, labeling and closing at day end.

• Handled portfolio (Chequing & Saving a/c’s) of Rs. 350 million and by fiscal year end increased to Rs. 560 million representing a growth of 60% year-on-year. • Build strong customer relations to attain maximum benefit from the client’s business. Results: Exceeded yearly sales target by more than 30%. • Elevated issues/problems to management with suggested solutions. Results: Customer survey – recurring issues decreased by 70%. • Responsible for updating ‘KYC’ of clients on regular basis and reported any suspicious transaction to Anti-Money Laundering (AML) department. • Maximized profitability through cross selling bank’s other consumer product range. Results: Awarded Senior Relationship Manager of the Quarter.

• Coordinated with all entities involved in supply chain.• Managed returns and rejections promptly with suppliers. Results: Reduced penalty cost by $35,000 to vendors. • Booked containers by analyzing the POs as required along with making sure they are loaded on the correct vessel in timely manner. Results: Booking cost reduced by $55,000 in a year for the International buying houses. • On-boarded 11 importers & exporters with 350 containers/year. Negotiated successfully contracts with 6 large scale Importers & exporters worth 3200 containers/year. Results: Best Business Sales Executive for quarter 1 & 3. Best Sales Executive of the Region year 2013.

• Managed with complete dedication and delicacy several corporate clients like Target, Metro, Coles departmental stores, Partly L.J Hooker Real estate and etc.• Devised special broadband packages for corporate clients and handled all business management related queries.• Skillfully looked after work force management by allocating teams for different suburbs for prospect sales. Result: Growth of 35% for the quarter and received certification of appreciation.• Skillfully trained and provided demos to the newly hired as required in class and on ground making sure productivity is increased 10% every month.• Maintained pipeline of prospect clients to provide future business management solutions with strong follow-ups maintain develop good client rapport.• Prepared & presented proposals for large business entities with minimum 20 mobile and landline connections.• String holder by consistent sales/contracts done for several months producing above target rate of 15% more sales/contracts from the last month closing.• Generated highest number of sales 350 connections and ranked the Best account manager of the month June 2010.• Received perfect client ‘A’ ratings by providing customer excellence to key accounts.