Senior Level and Departmental Support• Diary and in-box management• Typing sensitive, private or staff-related confidential correspondence• Producing accurate and well-presented letters and reports from dictation • Arrange internal and external meetings• Managing complex travel itineraries, frequently at short notice • Compilation of meeting paper materials for the investment companies’ board meetings• Coordinating arrangements for the investment companies’ board meetings, all of which were held abroad• Processing payment of expenses• Organisation and hosting of visitors, promoting a positive corporate image• Maintaining strong relationships with the investment companies’ individual non-executive board members and the funds’ service providers• Management of the holiday calendarSales and Client Relationship Support• Day-to-day liaison with institutional clients • Ensuring relevant client information logged on Salesforce• Coordinating arrangements for fund road shows • Coordinating arrangements for broker/shareholder presentations, seminars and lunch meetings • Updating fund information and compiling data for the preparation of shareholder reports• Distributing marketing materials and reports to clients• Managing complex travel itineraries, adapting at short notice• Handling multiple tasks with short deadlines to high standards• Organisation and hosting of visitors, promoting a positive corporate image• Booking of all travel and hotel accommodation both in the UK and internationally, including visa applications• Working across the Business to arrange meetings• Produce accurate, presentable and timely word processing, production of letters, reports - heavy typing content within deadlines. • Co-ordinating payment of invoices; deal with monthly credit card bills and other expenses.• Establish strong relationships with the Investment Companies Boards. • Preparation of Investment Companies Board papers

•Extensive diary and calendar management in Outlook •Arranging meetings, scheduling conference calls globally, internally and externally•Processing company expenses and ensuring this complies within BCCI’s expense policy•Sensitive management of confidential, strategic, personal, and business critical information•Ensuring materials are prepared for meetings in a timely and efficient manner•Keeping a record of a holiday chart •Management of contacts to ensure information is up to date and accurate•Organising detailed travel itineraries and arranging visas•Establish and maintain administrative systems and processes which ensure appropriate availability of information as well as document storage and retrieval/Maintenance of IT issues and equipment•Deputising for the Team Secretary

•Facilitate full administrative support to the Finance Director (Overseas Operations) providing secretarial assistance to a team of eight supporting staff•Making arrangements/booking travel and visas, preparing and distributing travel schedules/agendas•Processing company expenses and ensuring this complies within the company’s expense policy•Organisation of internal and external meetings and conference calls•Booking meeting rooms for internal/external clientele•Maintenance of holiday records using internal systems •Logging tickets with IT and following them up accordingly•Ensuring the team have appropriate stationary including business cards

•Provide comprehensive diary management to the Personnel Advisor and Deputy Manager•Monitor emails, flagging and, where necessary, forwarding to the relevant team member for action•Co-ordinate team meetings, create agendas, follow up action points and circulate minutes•Manage incoming internal and external communications – telephone, email and letters promptly forwarding or responding, where appropriate •Set up weekly and monthly meetings which included agenda compilation, action points as appropriate•Provide technical support to audio/video conference meetings, including the setup of related facilities and equipment•Provide administrative support to managers, tasks included; organising international travel arrangement, booking visas and compiling itineraries, ensuring managers were prepared and had meeting papers before meeting, handling of confidential information•Provide annual leave cover when secretaries are on leave