Gulshan Pradhan Email and Phone Number

Supported Technology:Microsoft Office365 & Exchange, Exchange Hybrid deployments, Email Migration, Unified Messaging, Windows PowerShell, Active Directory, Azure AD Connect, Azure Pass-through Authentication for SSO, Exchange Active Sync, SharePoint Online, One Drive for business, Air-Watch & Mobile Iron for MDM, Proofpoint for Email security/Spam filter.Job Responsibilities:• Managing mailboxes of 15,000+ users globally in Exchange hybrid and Office 365… Show more Supported Technology:Microsoft Office365 & Exchange, Exchange Hybrid deployments, Email Migration, Unified Messaging, Windows PowerShell, Active Directory, Azure AD Connect, Azure Pass-through Authentication for SSO, Exchange Active Sync, SharePoint Online, One Drive for business, Air-Watch & Mobile Iron for MDM, Proofpoint for Email security/Spam filter.Job Responsibilities:• Managing mailboxes of 15,000+ users globally in Exchange hybrid and Office 365 environment.• Managing database replication and health check of each mailbox database copies in Exchange on-premise servers.• Managing Azure AD connect server for all object sync process and troubleshooting sync issue for cloud objects. • Managing Azure SSO (Pass Through Authentication) and updating SSO Key certificate monthly basis. • Performing mailbox migration, mailbox brand transfer in different domain and troubleshooting all post migration issues.• Managing AirWatch management server, Secure email gateway servers and MDM administration. • Involved in daily team meeting, Weekly meeting, CAB review meeting, management meeting and other group meeting with team members as per the project requirement. Show less

Supported Technology:Office365, Exchange Server 2010, Exchange Server 2016, Exchange Hybrid deployments, Email Migration, Unified Messaging, Windows Server 2012, Windows PowerShell, Active Directory, Azure AD Connect, Exchange Active Sync, Skype for Business online, SharePoint Online, One Drive for business, IBM Maas360, Ping Federate for SSO, MimeCast for Email/Spam filter, Power MTA for Email Relay, Send file and MFT.Job Responsibilities:• Managing Mailboxes of 10,000+ mailboxes… Show more Supported Technology:Office365, Exchange Server 2010, Exchange Server 2016, Exchange Hybrid deployments, Email Migration, Unified Messaging, Windows Server 2012, Windows PowerShell, Active Directory, Azure AD Connect, Exchange Active Sync, Skype for Business online, SharePoint Online, One Drive for business, IBM Maas360, Ping Federate for SSO, MimeCast for Email/Spam filter, Power MTA for Email Relay, Send file and MFT.Job Responsibilities:• Managing Mailboxes of 10,000+ mailboxes globally in Exchange hybrid and Office 365 environment.• Performing remote mail migration between on-premises and Exchange online in a hybrid deployment.• Performing mail migration between Office 365 to Office 365 tenant using Bit Titan email migration Tool. • Creating and managing transport rules in Office 365.• Managing Mimecast email advanced threat protection security solution with spam filter (allow list & Block list for senders Email address & domains), connection filter (IP allow & block list) at the organization level.• Monitoring Exchange Server 2016 and Office365 service health status.• Managing Exchange Active Sync, MaaS360 App for iPhone & Samsung safe devices. • Managing Unified Messaging Voice Mailing using Cisco Unity Connection and Avaya Application. • Manage 300+ SharePoint site collections.• Manage and implement 100+ SSO connection using Ping Federate.• Performing server maintenance and validating MS monthly patches. • Handling the user’s incidents, troubleshooting and resolving the issues as per ticket appeared in the service now ticketing tool.• Troubleshooting and remediate mailflow issue by performing email trace.• Fixing Directory Sync error from Office 365 and mailbox clean-up which is not in used.• Creating PowerShell Scripts for managing Exchange and Office 365 and generating mailbox Statistics report, Active Sync report, Office 365 licenses report monthly basis.• Involved in daily team meeting and group meeting as per the project requirement. Show less

Client/Project: Starwood Hotels & Resorts Worldwide, Inc. Enterprise Messaging & Directory Service.Supported Technology:Office365, Exchange Server 2010, Windows Server 2008 & 2012, Active Directory, Active Directory Federation Service, Azure AD Connect, Exchange Active Sync, Skype for Business online, Ground Control & IBM Maas360.Job Responsibilities:• Managing Mailboxes of 72000 users, Shared mailboxes, Distribution Lists, Skype for Business Online Users, ActiveSync… Show more Client/Project: Starwood Hotels & Resorts Worldwide, Inc. Enterprise Messaging & Directory Service.Supported Technology:Office365, Exchange Server 2010, Windows Server 2008 & 2012, Active Directory, Active Directory Federation Service, Azure AD Connect, Exchange Active Sync, Skype for Business online, Ground Control & IBM Maas360.Job Responsibilities:• Managing Mailboxes of 72000 users, Shared mailboxes, Distribution Lists, Skype for Business Online Users, ActiveSync Users accounts & public folders.• Creating and managing transport rules in Office 365.• Managing spam filter (allow list & Block list for senders & domains), connection filter (IP allow & block list), malware filter in Office 365.• Enabling free/busy and other calendar information sharing between federated exchange organizations.• Monitoring Office365 service health status.• Managing Ground Controller & MaaS360 App for mailbox access in iPhone & Samsung safe devices. • Handling 715 Domain Controllers.• Promoting & Demoting Domain Controllers for properties.• Troubleshooting AD & FRS replication Issues between Domain Controllers.• Handled Domain User Account/mailbox migration, Restoration of the deleted email accounts.• Handling the user’s incident, troubleshooting and resolving the issues as per ticket appeared in the service now ticketing tool.• Handling Mailbox related issues, Skype for business issues, outlook calendar issues.• Working with Windows Power Shell & Exchange Management Shell with scripts and required shell commands. • Opening case with Microsoft for business critical issues and working with them for resolution.• Generating DC list report, AD account expire report, Mailbox Statistics report, Active Sync report monthly basis.• Involved in daily flash call and CAB review meetings with service management team to plan any activities and submitting corresponding Change request. Show less

Client/Project: Reliance-Infra / Project - CSEB (Chhattisgarh State Electricity Board) Data Center & Disaster Recovery Site (Exchange server 2010).Job Responsibilities:• Implementation of Exchange 2010 with DAG and CAS Array for 3500 users throughout 38Locations in Chhattisgarh.• Daily operations in Exchange and ensuring 24x7 user mailbox availability.• Responsible for providing service based on SLA and supporting the customer mailbox related issues. • Performed… Show more Client/Project: Reliance-Infra / Project - CSEB (Chhattisgarh State Electricity Board) Data Center & Disaster Recovery Site (Exchange server 2010).Job Responsibilities:• Implementation of Exchange 2010 with DAG and CAS Array for 3500 users throughout 38Locations in Chhattisgarh.• Daily operations in Exchange and ensuring 24x7 user mailbox availability.• Responsible for providing service based on SLA and supporting the customer mailbox related issues. • Performed DC–DR Data Centre activities and submitting necessary POAs and RCA related issues.• Involved in Data Center & Disaster Recovery activities in managing entire exchange setup.• Working thoroughly with Exchange Management Shell with scripts and required shell commands. • Monthly mailbox statistics report submitted to the client.• Installation and configuration of Trend Micro IMSVA 8.2 for external Mail Gateway.• Installation and configuration of Trend Micro Scan mail for Exchange. • Involved in review meetings with the client to plan any activities and submitting corresponding POAs.ACHIVEMENTS:I am part of Implementation and successfully implemented of CSPDCL MS Exchange Server 2010 in DC and DR two Sites. Successfully done DC-DR Drill Switch over Activity. Show less

Client/Project: Future group & Advanta India Pvt. Ltd. (Exchange server 2007 and 2010, Windows server 2003, Windows Server 2008 & R2, Windows XP, Windows 7, Microsoft Office, SAP Application, McAfee Enterprise server)Job Responsibilities:• Job work involved, Performed the administration & installation, Windows Active Directory, DHCP & DNS configuration server 2008, Exchange server 2007 and 2010 and McAfee Enterprise antivirus server and daily maintenance.• Working on the… Show more Client/Project: Future group & Advanta India Pvt. Ltd. (Exchange server 2007 and 2010, Windows server 2003, Windows Server 2008 & R2, Windows XP, Windows 7, Microsoft Office, SAP Application, McAfee Enterprise server)Job Responsibilities:• Job work involved, Performed the administration & installation, Windows Active Directory, DHCP & DNS configuration server 2008, Exchange server 2007 and 2010 and McAfee Enterprise antivirus server and daily maintenance.• Working on the exchange server according to the end user requirements like creating and modifying mailboxes, managing mailbox quota mailbox database sizes and other related activities maintaining Microsoft Exchange server 2010.• Configuring & troubleshooting of mail clients like Outlook express Microsoft outlook 2007 and outlook 2010. Show less