Litify - Brio (Cloud Computing - SaaS Implementation Salesforce Consulting) • Managing a team of five; four Salesforce Administrators, and one Business Analyst. • Center point for managing business relations between BRIO and vendor firm CloudQ - making C-level presentations, recruitment, contract negotiations, skills upgrade (training). • Improving project timelines by 25% through network diagrams and process optimization. • Executing successful end-to-end $500k project implementations and managing C-level client communications.Technical Project Manager Philadelphia, PA, U.SLitify - Cloud Mentor (Cloud Computing - SaaS Implementation Salesforce Consulting) • Managed a team of five Solution Architects, four Data Migrators, and one intern to ensure successful execution of projects for global stakeholders based in the U.S, Canada and India. • Executed 5 projects amounting to $500k in total revenue, with 20% profit margin. • Single-handedly planned and successfully executed end-to-end project implementation for a 250 member law firm.

• Managed team of 5 employees and leader in successfully executing global engineering projects.Incorporated project management methodologies to handle team members from various departments such as design, finance, engineering and manufacturing. • . Maintained stakeholder relationships in U.S & Puerto Rico and customer satisfaction.• Reported to Vice President of Quality and Senior Manager• . Executive level presentations and C-level interactions• Technical Writing - SOP (Standard Operating Procedure) maintenance, developed ISO compliant procedures and work-instructions for process improvements as part of continuous improvement.

• Led a product launch team of 5 employees to successfully launch medical product in the U.S. market. Customer satisfaction primary objective. • Team Lead for managing U.K based suppliers, meeting with supplier executives, presenting company operation requirements, negotiating contracts and approving product.• Industrialized 3 cable machines by making process cost and time efficient by 30%.• Insured quality compliance by performing site visits to U.S supplier facilities for ISO audits.• Improved quality by using Risk Management and cross-functional work methodology.• Incorporated project management methodologies to handle team members from various departments such as design, sales, engineering, operations and manufacturing.• Technical Writing – Developed ISO compliant procedures and SOP’s for process improvements as part of continuous improvement.

Reporting to the Director of Quality. Maintained the €12 Billion Italian-American helicopter manufacturing corporation’s compliance with the Federal Aviation Administration(FAA) by facilitating quarterly audits and direct interface with federal auditors. Audit procedures and aircraft manufacturing. Review processes to identify opportunities and implement continuous improvement. Collaborate and regularly interface with cross-functional teams. Modify and create departmental procedures.• Facilitate FAA in quarterly audits, interfacing with inspectors directly, reviewing corrective actions and letters of investigation. • Realize Letter-of-Investigation (LOI) rate reduction, implementing corrective actions from process and aircraft audits.• Lead Quality Management System (QMS) requirements, collaborating with domestic and global teams, developing and revising procedures to comply with European Aviation Safety Agency (EASA) requirements in Italy, and FAA requirements in United States. • Increased corrective action effectiveness, following up CAR approval with efficacy checks, confirming solution still working and no other issues developed. • Directed Risk Management reviews, ensuring quality attributes incorporated into product requirements.• Maintained Safety by conducting monthly FOD (Foreign Object Debris) inspections.

Supervised team of 4 employees. Performed Supplier Visits and Product Audits in U.S and Mexico. Increased performance visibility by publishing statistical analysis. Trained 50 employees on OSHA safety requirements. Led Root Cause analysis for suppliers. Chaired weekly Material Review Board (MRB) meetings. Provided daily Quality Assurance support.• Identified $90K annual cost saving during Six Sigma Green Belt project, optimizing incoming inspection process, ranking suppliers from best to worst to determine level of inspection required.• Reduced incoming inspection by 60%, creating levels of inspection, utilizing flow charts to determine flow, and reducing floor space by eliminating 2 workstations.• Utilized Gage R&R and Minitab for Statistical Process Control, determining number of inspections and number of NCMR’s (Non-conforming material report). • Taught OSHA safety classes, training staff from different departments, documenting attendance, and reviewing updated policies and regulations.

• $118,899 annual cost savings by reducing scrap cost and making welding process robust and efficient. Used Root Cause Analysis process to identify problem area and succeeded in catching defects at an early stage in the assembly process, thereby avoiding value added cost.• Industrialized welding fixture using AutoCAD to improve performance• Achieved results using Six Sigma tools such as Design of Experiments (DOE), Gage R&R etc.• Incorporated 5S on operator workcell to incorporate lean methods in manufacturing

Provided manufacturing and quality support. Fixed line issues. Resolved refrigerator pilot runs and quality problems. Conducted effective analysis of failures or issues to determine root cause and implement corrective actions best suited for improvements. Obtained Six Sigma Yellow Belt.• Reduced expenses $98K annually and freed-up 900 square feet of space, redesigning floor layout and implementing FIFO inventory system as part of Six Sigma Yellow Belt Project• Trimmed monthly scrap rate 20%, performing FMEA, PPAP and Cpk analysis.• Industrialized and automated refrigerator foaming process by using visual sensors, scales and diminishing occurrences of short shots and over fills, thereby reducing scrap cost• Provided quality manufacturing support by designing fixtures, gages, and using GD&T• Demonstrated project management skills by being part of Launch teams and pilot runs for french door refrigerators

• Marketed ISU Masters program on a global level and advertised the program to increase yearly enrollment of students nationally and internationally• Designed faculty research website using PHP, HTML, Photoshop to market the masters program and facilitate university recognition• Published and consolidated faculty research projects to prospective customers

• Managed and provided support for Blackboard online learning system to all faculty and staff in the Language Studies Department at Iowa State University• Collaborated with faculty on a regular basis, providing problem-solving and software expertise• Utilized PHP open source for work documentation and exposure of project progress to management• Proctored examinations for 8 classes and provided support to faculty• Organized seminars in the department for new faculty introduction and on-boarding procedures