Proud feeling to be part of Mr. Rashid Banday GM BWP Isb & Mr. Adil Shuja DOSM Team member.Manage the reservations process and operations to deliver excellent guest experience and meet the financial targets for the Hotel.Attend Morning Briefing .Manage All OTAs.Daily pick-up analysis, strategy adjustments and reporting.Perform competitive benchmark studies and follow market trends.Ensure web site booking process is maintained up-to-date and functional.Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate.Monitoring Telephone Manner and general performance of reservations staff daily.Ensure special handling of repeats guest and very VIP guest.Follows up tentative bookings and update reservation statusSupervising of Group Reservations.close work relation with FOM & Duty Managers for smooth operation.

i was cluster sales Manager for 06 properties .i was looking Asian Market including Pakistan, Egypt & Morocco .i achieved budget till Feb 2020.Taking full responsibility of Sales , Reservation Department. Setting up sales ,Reservation in term of system & Training .brought good business for that 03 properties which was in operation only in hajj. Arrange road show in Pakistan and introduce Majd Al Arabiah properties in market.Built One sales & market Strategy for all 06 Properties.Maintained a Strong policies for the key accounts if one of them need to sign with one of property ,he should give share to other 5 properties .Maintain One Advertising Campaign for all 06 Properties.Maintained a Contract with key business Accounts with special benefits for 06 properties.Achieved 29 K Room nights only from Pakistan from Sept 2019 to Feb 2020.

Movenpick Hajar Tower based me as sales manager in Pakistan .Responsible for all Sales and marketing activities. and looking all Asian Market include Sari Lanka , india ,South African.Target all key accounts in Pakistan .introduce property aggressively in Market and arrange Road show .Developed strong pricing & yielding strategies in Market.Introduced in Market new Trend shawal Business ,offer best price to move all business.introduced low Hajj season from 1st to 10 Zalqaidah till 25th Zailqaida. achieved high number of revenue. approached every key account door step and get good buisness.Achieved 1.7 Million business from Pakistan when allotments companies was offering very low rate .Built One Sales & marketing strategy for all kay accounts.Update Director of sales & Marketing & Development Director Mr. Medhat Moner each and every moment of Market and give Market Intelligence report on weekly basis.Ensure all accounts that Movenpick Hajar is serving you on your Door step. Maintain Close liaison with Front office, reservation Department & accounts Department to solve client issue in very short time.Develop & maintained relationship with new and existing accounts.to generate business and exceed room revenue goals of the hotel.

Maintained a new project of changing the business mix of the property ( Business Segmentation ) only relies on Air Crew & Govt segment to have more then segmented.Liaising with Travel agents,the revenue Manager, Room Division Manager.Assisting Director of sales in setting the prices .Maintain In house Reservations .Attend daily briefing .Daily Review and Implementation of Rooms accommodation & rate inventory control in PMS.Conduct weekly meeting with Supervisors & Assistant Reservation Manager & StaffShare all Black out dates with team & review monthly to determine if adjustment are needed.Review No Show & Late Cancellation report on Monthly basis.Daily review of Reservation Quality Control Reports.

 Managing the staff, making duty roasters and administration of the department. Attend daily briefing to discuss daily Departmental activities Prepare hotel rates structure (apply price strategy )in surveying by the other competitor hotels Coordination with Front office and accounts on day to day bookings (individual and group). Monitoring group blocks and making updated summary on daily basis Coordinate with the allotment Agents for rooming lists, in-house reports, No Show reports etc. Preparing different reports such as three days arrival, rate check, market segments, day file. Coordinating with online booking TA (Booking.com, GTA, Expedia, etc.) and updating the system daily basis. Ready to work for a challenging position in the Reservation Field with the full dedication /zeal and best of efficiency.