Handled the entire sales force of Distributors and dealer this sales force is responsible to generate business form their respective territories.Research, analyze, Present and circulate information on market size, trends, prices, contacts and added - value products.Develop and manage the scripts the Channel Management and Sales Forecasting. Monitor and analyzing customer sales volumes and prices and provide customer service and competitor analysisDeveloping marketing strategies… Show more Handled the entire sales force of Distributors and dealer this sales force is responsible to generate business form their respective territories.Research, analyze, Present and circulate information on market size, trends, prices, contacts and added - value products.Develop and manage the scripts the Channel Management and Sales Forecasting. Monitor and analyzing customer sales volumes and prices and provide customer service and competitor analysisDeveloping marketing strategies to build retail Preference and drive Volumes.Conceptualizing and implementing sales promotional programs for maximum market coverage. Exploring business potential, opportunities clientele to secure profitable business volumes.Designing & implementing marketing plans for augmenting the business volume by enhancing brand visibility & recall. Identifying and developing channel partners, resulting in deeper market penetration and reachEvaluating performance &monitoring their sales and marketing activities with the teamManaging C&F agent and ensuring availability of stock at all the selling pointsConducting Dealer meet & Electrician Meeting & Engineers Meet and promotional activity Show less

Handled the entire sales force of Distributors and dealer this sales force is responsible to generate business form their respective territories.Research, analyze, Present and circulate information on market size, trends, prices, contacts and added - value products.Develop and manage the scripts the Channel Management and Sales Forecasting.Monitor and analyzing customer sales volumes and prices and provide customer service and competitor analysis. Developing marketing strategies to… Show more Handled the entire sales force of Distributors and dealer this sales force is responsible to generate business form their respective territories.Research, analyze, Present and circulate information on market size, trends, prices, contacts and added - value products.Develop and manage the scripts the Channel Management and Sales Forecasting.Monitor and analyzing customer sales volumes and prices and provide customer service and competitor analysis. Developing marketing strategies to build retail Preference and drive Volumes. Show less

Responsible for all customer service delivery functions for the Retail business segment for Postpaid & Prepaid customer base.Responsible for 24 Retail outlets on complaint management, customer interface, issue resolution & manage Service Level Agreements to improve service standards.Responsibility includes Value/MDN Collections, Reduction of bad debts, manage prepaid & postpaid churn & retention, Credit & Risk control, Compliance to TRAI & DOT norms, Effective closure on complaints &… Show more Responsible for all customer service delivery functions for the Retail business segment for Postpaid & Prepaid customer base.Responsible for 24 Retail outlets on complaint management, customer interface, issue resolution & manage Service Level Agreements to improve service standards.Responsibility includes Value/MDN Collections, Reduction of bad debts, manage prepaid & postpaid churn & retention, Credit & Risk control, Compliance to TRAI & DOT norms, Effective closure on complaints & service requests and thereby improve C-SAT.Ensuring special focus on the High Value and SME customers and there by reduction of churn from this segmentEnsure timely bill delivery and maximize collection from the <30 days overdue Bucket with a target of >95% Show less

Ensure Timely Bill delivery and maximize 100% Collections.Monitor on the bill returns and took necessary actions for updating correct address in the system. Resolution and escalation of complaints & queries within standard SLAs. Ensure 100% adherence of dunning process – utilization of SMS, IVR, Telecalling & field visits. Close loop of Overdue Buckets; Reduction of bad debts & movement to next… Show more Ensure Timely Bill delivery and maximize 100% Collections.Monitor on the bill returns and took necessary actions for updating correct address in the system. Resolution and escalation of complaints & queries within standard SLAs. Ensure 100% adherence of dunning process – utilization of SMS, IVR, Telecalling & field visits. Close loop of Overdue Buckets; Reduction of bad debts & movement to next buckets.Ensure 100% of retention on voluntary Churn customers; Resolving their queries and complaints. Show less

looking after SOHO and wireless connection sales in Coimbatore.➢ Meeting new and old customer promoting the product.➢ Conducting Road Shows, Exhibitions, and Presentations for prospect Generation.➢ Implementation and launch of new plan introduced by Company in to Market and Training the Executives