Managing Singapore Test Centre and appointed regional Customer Quality Representative mainly handling Automotive Quality Audits & complaints. Supported regional QMS activities includes Supplier developments, Manufacturing Process Quality improvements & certifications. Handle regional customer complaints / RMA returns, failure analysis with laboratories in Singapore and follow up corrective actions, system documentation & testing standardization. Perform Safety factor analysis for automotive… Show more Managing Singapore Test Centre and appointed regional Customer Quality Representative mainly handling Automotive Quality Audits & complaints. Supported regional QMS activities includes Supplier developments, Manufacturing Process Quality improvements & certifications. Handle regional customer complaints / RMA returns, failure analysis with laboratories in Singapore and follow up corrective actions, system documentation & testing standardization. Perform Safety factor analysis for automotive applications where the quartz crystal frequency & circuit constants to match to the microprocessor. Review monthly quality objective data from regional factories and provide technical assistance in process failures and quality improvements. Assist regional factories in new product / process introductions, implementing new customer requirements & quality system certifications mainly Automotive standard (QS9000, ISO9001, ISO/TS16949 & ISO14001).• Assists in preparing for Regional Customer Audits according to Customers specific Audit Plan/Requirement• Review and approve regional factories PPAP/First Article • Review and approve new product FA & Prepare FA for Customers in Singapore• Review and approve new supplier qualifications for regional factories to be included into the Master Approved Vendor List• Conduct Failure Analysis for RMA returns from Customers beside regional factories and advise for an effective corrective & preventive actions.• Report and handle Regional Customer complaints and interface to regional factories for requirements from Customers and monitor and report the progress of the Failure Analysis and 8D report when required• Support regional Customers Quality, Reliability, Environmental e.g. RoHS, SVHC, Conflict Minerals etc. Show less

• Testing of crystal products using Electrical & Dimensional measuring equipment (Network Analyzers, Crystal test Systems, Vernier Calipers, Profile projectors, Micrometer, Air-Quality monitoring system, etc.). • Support Production in daily process inspection & quality activities, support the Engineering department in product reliability testing. • Responsible for Failure Analysis of products from QA verification process and Customer returns• Responsible for NCR and process… Show more • Testing of crystal products using Electrical & Dimensional measuring equipment (Network Analyzers, Crystal test Systems, Vernier Calipers, Profile projectors, Micrometer, Air-Quality monitoring system, etc.). • Support Production in daily process inspection & quality activities, support the Engineering department in product reliability testing. • Responsible for Failure Analysis of products from QA verification process and Customer returns• Responsible for NCR and process rejection disposition • Prepare summary reports for new material qualification testing• Actively involved in production process improvement projects (verification & validation) Show less