Customer Success Manager
CurrentCustomer Success for Sales Performance Management and Incentive Compensation Management for Canadian enterprise customers
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Guneet Singh is listed as Customer Success Manager at Varicent, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Guneet Singh.
Guneet Singh previously worked as Customer Success - Financial Services at Hcl Technologies and Customer Success - Internet of Things at Hcl Technologies. Guneet Singh holds Master Of Business Administration (Mba) - Wes Canadian Masters Equivalent, Systems And Marketing (Majors), Operations (Minor) from Xavier Institute Of Management.
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Technology focused professional with a career built around 10+ years experience in B2B/SaaS setup associated with Global 2000 and Fortune 500 Enterprise accounts across banking, insurance, transportation, healthcare, manufacturing and logistics verticals. Deep expertise acting as a trusted business partner to understand unique enterprise challenges, technology footprint, strategic growth plans, business drivers and competitive landscape thereby winning major enterprise accounts and consistently achieve sales growth. Rich technical expertise working for Google as Software Engineer on open source languages and platforms.Technical expertise + business acumen. With dual educational background in computer science and business administration (MBA) – along with 6+ years in enterprise sales – I offer an advantageous blend of tech and business savvy that enables me to maximize customer satisfaction. Clients feel confident that my counsel will come from a place of strong technical knowledge and a firm understanding of enterprise operations. Year-over-year success representing large, enterprise clients. Throughout my career, I’ve delivered sales growth, built some of the largest, most important customer relationships, and retained clients through the most challenging economic times and periods of dramatic organizational change. Over years, I have lead account strategy in generating business growth opportunities, working collaboratively with Customer Engineers and Partners - all to maximize business results in territory and open up opportunities with large enterprise customers.Key contributor on a team that created ING Bank Australia’s Everyday Round Up product to change the spending and savings game for the customers. Product Lifecycle for Track and Trace, Predictive Maintenance, Worker Safety and Industrie 4.0 products for asset intensive industries.Specialties include Sales Strategy, Customer Success, Solution Selling, Financial Services, Agile Business Analysis, Contract Negotiation, DevOps, Bid Response, Internet of Things, Relationship Development, Web Development (Python, JavaScript, Google Cloud), Product Design, Data Analysis, Business Analytics, Market Research, Sales Engineering.
Listed skills include Solution Selling, Sales Strategy, Varicent Sales Performance Management, Linux, and 29 others.
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Toronto, Ontario, Canada
Customer Success for Sales Performance Management and Incentive Compensation Management for Canadian enterprise customers
Sydney, Australia
Manage portfolios worth AUD 10mn across platforms and 160 FTE to deliver business value to a leading bank in Australia.Engage “C” suite sponsors and senior stakeholders to provide solutions & execute large Digital & transformation programs in a distributed delivery model.Successfully executed and delivered a digital migration program that improved productivity worth AUD 8mnTransformed legacy applications to modern tech stack reducing TCO by AUD 6mnDelivered productivity worth AUD 2mn in 6 months by successfully implementing a distributed delivery model in an agile environmentHackathon based selection towards onboarding quality engineers and complying to bank’s WoWDeveloped and implemented formal business engagement model and provided strategic advice to senior executives on ICT. Improved customer satisfaction by over 70%.Championed the identification of agile/distributed operating models and developed transition roadmaps for two major business units within the bank.Developed and implemented a sustainable talent management pipeline on emerging technologies for the bank Co-innovate with the bank through innovation labs towards deepening customer relation, diversifying business and accelerating digitalManage portfolios worth AUD 4mn across platforms and 50 FTE to deliver business value to a leading insurance player.Solution Sales and Leading IT for Captive / Global In-House Centers / Global Delivery Network for the customer across Organization Entities (OEs).Ramp up in areas such as Robotic Process Automation, Next Gen Automation Testing, Service Now, SAP – HR Transformation and Campaign Management.
Noida Area, India
Part of 15-member task force to grow Mode 2 – Internet of Things dedicated business unit for HCL. Responsible for growing IoT Business in North Americas/Europe across Industrial IoT verticals - Manufacturing, Logistics, Life Sciences, Energy and Utilities. Solution selling for Track and Trace, Predictive Maintenance, Worker Safety and Industrie 4.0 products.Business Process Transformation in connected lighting implementing Light as a Service to remotely monitor, diagnose, analyse & predictive maintenance of 3 lakhs + smart lightsIndustrial IoT Platform selection and consulting for manufacturing and shop floor use cases for manufacturing giantPersonalized Consumer Experience by collecting all consumer signals across a major FMCG’s brands using a central Consumer database and recommendation engine. Data Science - Predictive Maintenance of aircraft engines for global airline Farming as a Service for precision agriculture and IoTIndustry 4.0 Maturity Assessment Framework for a leading toy manufacturerWorker Safety for Mining OperationsGantry Cranes Predictive Maintenance implementing IBM MaximoTrack and Trace for a leading US surgical kit manufacturer for inventory optimizationPrinting as a Service for a printing majorBoiler Efficiency for a packaging goods major
Bangalore
Estimating the market potential of Additive Manufacturing (3D Printing) in the medical industry.Market research regarding the usage and benefits of 3D Printing in the medical industry with specific focus on surgical instruments and implants through the analysis of technical & material adaptation. Sales experience while interacting with doctors from top Bangalore hospitals and presenting recommendations to them on the need to adopt Additive Manufacturing in their hospitals.
Gurgaon, India
Deployed at client site Google to research, develop and deploy scalable, optimized and secure cloud-based applications that are pivotal for Google to run its premier products such as Google News, Ad Words, Wallet, etc.Utilized open source programming languages, toolkits and platforms - Google Cloud App Engine, Compute, IaaS, Python, Django, JavaScript, Visualization APIs, Big Table, etc. to develop web applications making rich & intuitive user experienceLiaised with all project stakeholders, developers and quality assurance teams to ensure timely delivery of the software application and tools by capturing solution requirements to fix critical bugsWorked with geographically distributed agile engineers throughout software development lifecycle and contribute to best practices for design, tools, and developmentRecognized by gTech team (Google) for ease of access related improvements in ‘The Loop’ - a sales management tool as a source of ideas and customer feedback from sales.Performer of the Quarter in Q1 2012 for tools team (Devshop) for notable work on Google News - Inclusion ToolContributed to the GooWiki (Google knowledge base) and CodeSearch (Google code base) with more than 10K Lines of Code across Python and JavaScript.
Activities and Societies: Core Member of the Student Placement Committee of Xavier Institute of Management (XIMB) during 2014-15, Google.
Activities and Societies: Technical Head Annual College Fest, Parliamentary Debate Winner, Culture and Music Promotion Society
Activities and Societies: Awarded the title of ‘Amul Vidya Bhushan’ for outstanding academic performance in CBSE 12th Board Examinations..
Quick answers generated from the profile data available on this page.
Guneet Singh works for Varicent.
Guneet Singh is listed as Customer Success Manager at Varicent.
Guneet Singh is based in Toronto, Ontario, Canada while working with Varicent.
Guneet Singh has worked for Varicent, Hcl Technologies, Wipro Infrastructure Engineering, and Google-Consulted Via Kelly Services.
You can use AeroLeads to view verified contact signals for Guneet Singh at Varicent, including work email, phone, and LinkedIn data when available.
Guneet Singh holds Master Of Business Administration (Mba) - Wes Canadian Masters Equivalent, Systems And Marketing (Majors), Operations (Minor) from Xavier Institute Of Management.
Guneet Singh is listed with skills including Solution Selling, Sales Strategy, Varicent Sales Performance Management, Linux, Customer Success, Agile Project Management, Project Management Software, and Sales.
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