Guneet Makkar Email & Phone Number

Troyes Area, France

UPilot's vision is to bring growth-enabling enterprise features to today's fast-growing companies. UPilot does that by simplifying the CRM industry's killer complexities, providing growth-enabling features to small and medium B2B companies, and helping them escape the endless cycle of upgrades and complex pricing models. Currently growing with unparalleled user adoption by salespeople, our vision is to continue developing highly disruptive features that will increase the value for our customers and become a dominant player on the global stage.At UPilot, I:- Help drive product adoption by advising key stakeholders on best practices - Implemented, managed, and automated reporting for analytics for both website and app- Plan, implement, and manage online custom reporting through both API and Zapier integrations- Act as first point-of-contact for key accounts- Help derive maximum value by custom configurations for each client based on their business requirements- Manage onboarding processes for all new users with a high-touch system- Manage all support activities using Intercom.io

Collemiers, France

My main responsibilities included:- Supporting the CEO in developing business for AlphaFlexi- Expansion of content, operations and business- Support in hiring and training of staff- Managing the offshore development team- Responsible for data analysis (Google analytics), SEO and digital marketing

Main responsibilities as a members of the Global Support Team included:-Propose improvements to system usability-Propose improvements to education materials-Provide direct support and education for the AIESEC online platform

Noida, India

Main responsibilities included:- Internal auditing of backup team- Backup log validations for various accounts of IBM India- CEP v/s backup policy validation- License validation

Dubai, Uae

Responsible for:- Driving the local strategy of a local committee- Leading the executive board- The actions and initiatives performed by the local committee- Increased members from 8 to 42 (425%)- Final person incharge of overall development of the local committee- Increased universities involved from 1 to 4 (300%)- Financial accountability of the Local Committee- Ensuring relevance of the organization in the short and long term- Representing the Local Committee at all external events

Gurgaon, India

Working in the SSO competency, I reduced number of tickets of the competency by 7% during the period of my internship

Master In Management, Business Administration And Management, General

Activities and Societies: HelloWorld EDHEC, ENU (EDHEC Nations - Unies)Top-tier selective business school ranked #15 worldwide / #4 France.

B.E (Hons.) Electronics And Communications, Electronics And Communication Engineering.

Activities and Societies: Executive Board of "Colloquy" (Public speaking club), Core team of "Galileo's own"(Astronomy club), SAE

English, Physics, Maths, Chemistry, French And Physical Education

Activities and Societies: Head: Astronomy club -SPACE (National astronomy association)