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Güneş Sezer Email & Phone Number
Complaints Officer
at
Wise
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Complaints Officer
Location
Budapest, Budapest, Hungary
Company size
Who is Güneş Sezer? Overview
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Quick answer
Güneş Sezer is listed as Complaints Officer at Wise, a company with 8030 employees, based in Budapest, Budapest, Hungary. AeroLeads shows a matched LinkedIn profile for Güneş Sezer.
Güneş Sezer previously worked as Major Incident Manager at Unisys and IT Analyst at Unisys. Güneş Sezer holds Social Sciences And International Relations, Communication And Media Studies, 4.80/5 from Corvinus University Of Budapest.
Company email context
Email format at Wise
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Wise
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Profile bio
About Güneş Sezer
As a Major Incident Manager at Unisys, a global IT services company, I oversee the MIM processes for 15 clients, ensuring prompt and effective responses to critical incidents. I facilitate technical bridge calls, deliver timely communications, and generate comprehensive incident reports. I have an ITIL v4 Foundation certification and I utilize ServiceNow to manage incidents and requests. I have a degree in Communication and Media Studies from Corvinus University of Budapest, which has equipped me with strong communication, research, and media skills.
Current workplace
Güneş Sezer's current company
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Wise
7 roles
Güneş Sezer work experience
A career timeline built from the work history available for this profile.
Major Incident Manager
Current- Overseeing Major Incident Management (MIM) processes for a diverse portfolio of 15 clients, ensuring prompt and effective response to critical incidents.- Validating and promptly initiating action on high priority incidents to minimize impact and ensure swift resolution.- Facilitating technical bridge calls between resolver teams and clients, fostering.
Mar 2024 - Present
It Analyst
· Successfully resolved end-user IT requests, delivering prompt and efficient technical support.· Proficiently handled L2 cases, specializing in resolving complex technical issues with a high rate of success.· Provided comprehensive training to new team members during their onboarding, ensuring a smooth transition into their roles and promoting a culture.
Sep 2022 - Mar 2024
Quality Assurance Specialist (Senior Video Fact-Checker)
Current· Conducted meticulous research to verify factual information presented in scripts, providing valuable feedback to scriptwriters.· Ensured that content adhered to company policies and guidelines set by YouTube and Google.· Produced monthly reports on completed tasks and maintained the Asana Hub for task distribution.· Utilized Asana to track workloads.
Nov 2022 - Present
Quality Assurance Specialist (Video Fact-Checker)
Jul 2021 - Nov 2022
Data Entry Specialist
- Gathered and analyzed open-source intelligence in multiple languages for the life sciences industry.
- Curated and validated over 100 data entries weekly in Google Sheets for analytical purposes.
- Performed cross-team quality control to maintain data accuracy and standardized data formatting.
- Provided mentoring and guidance to junior team members in data validation and legal compliance.
Dec 2020 - Jun 2021
Customer Service Representative
· Responded to a daily average of more than 30 customer calls, delivering exceptional customer service.· Maintained and updated customer information, ensuring data accuracy.· Effectively communicated with stressed and upset clients, resolving their issues with empathy.· Kept detailed records of customer interactions and problem resolutions.
Jul 2019 - Aug 2020
2 education records
Güneş Sezer education
Social Sciences And International Relations, Communication And Media Studies, 4.80/5
High School Diploma
FAQ
Frequently asked questions about Güneş Sezer
Quick answers generated from the profile data available on this page.
What company does Güneş Sezer work for?
Güneş Sezer works for Wise.
What is Güneş Sezer's role at Wise?
Güneş Sezer is listed as Complaints Officer at Wise.
Where is Güneş Sezer based?
Güneş Sezer is based in Budapest, Budapest, Hungary while working with Wise.
What companies has Güneş Sezer worked for?
Güneş Sezer has worked for Wise, Unisys, Thesoul Publishing, Veeva Systems, and Sykes.
How can I contact Güneş Sezer?
You can use AeroLeads to view verified contact signals for Güneş Sezer at Wise, including work email, phone, and LinkedIn data when available.
What schools did Güneş Sezer attend?
Güneş Sezer holds Social Sciences And International Relations, Communication And Media Studies, 4.80/5 from Corvinus University Of Budapest.
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