Ezgi Gungor Email & Phone Number

Istanbul, Turkey

- Senior Product Manager leading a Scrum team in seamless web service integrations with customers, in-house and third-party software (e.g., SAP, CRM, mobile).- Specializing in closed-circuit payment services to ensure secure and efficient transactions.- Expertise in end-to-end product lifecycle management, including in-house ERP, desktop app, and web page.- Collaborating cross-functionally to drive continuous delivery and customer-centric product development.- Excel in understanding customer needs and employ problem-solving skills.- Prioritize user experience through data-driven decisions and deliver innovative solutions exceeding customer expectations, driving business growth.

Istanbul, Turkey

- Multinet UP: SAP FI, CO, FSCM -CR, -COL, -ABAP (full-cycle ERP, process integration wiith third party softwares)- ASELSAN: FSCM- LP (Liquidity Planing)- LUKOIL: New GL Migration, Second Ledger Implementation (TFRS Reporting)- BUNGE: SAP FSCM -IHC (In-house Cash) FI-AP,_AR (intercompany payment process automatization through internal bank)- DOMINOS: IFRS reporting- CARREFOUR: SAP FSCM-CR (Credit Management)- TEKSAN: Support, Foreign Currency Valuation

Istanbul, Turkey

Consultant for Domino’s Pizza Turkey- Provided required data and assisted Report and Budgeting Department to generate forecasting reports.- Delivered training sessions to key users, created custom reports and extensive documentation.Co-founder, KidsitterTR- Conducted market research and participated in networking events, created the wireframe for a developer, coordinated development of MVP.

Istanbul, Turkey

(formerly Bizcon Consulting)Domino’s Pizza Turkey:- Functioned as the primary contact and advisor for all issues related to SAP on the customer side.- Provided training workshops and necessary documentation.- Analyzed current business processes, identified requirements in order to develop new solutions and led testing activities to enhance day-to-day activities collaborating with key users, technical consultants.Worked on several projects pre-launch of Domino’s project in ACRON, mainly:- Sigorta Bilgi ve Gözetim Merkezi: fit/gap analysis, business blueprint preparation - MEY İçki: financial reporting enhancement, functional specs for custom made reports, testing, documentation- Deren Ambalaj: month-end closing assistance, end-user documentation- EAE Elektrik: month-end closing assistance, end-user documentation

Turkey, Spain

(Jun-Sep 2013) Mobilport Telekomünikasyon ve Bilgi Teknolojileri, Project Manager (May-Jun 2013) Shaka Kitesurfing School - Co-Owner, Head Instructor (Jun-Sept 2012) Adrenaline Sports Kitesurf School - School, Shop, Cafe Manager (2010 – 2013) Worked with Brandit & Dimi agencies in promotional campaigns (Sept-Dec 2012) Turkish Cargo Truck and Route Scheduling Project, Final Year Project (Feb - Jun 2011) Simulation of check-in counters in Sabiha Gokcen Airport, School Project(Aug – Sept 2010) INYPSA Informes y Proyectos, S.A. (Barcelona) - Intern(Jun – Jul 2010) Mobilnet, Call-Center Management Intern

Bachelor Of Engineering (Beng), Industrial Engineering

Education record

Activities and Societies: 2006/2007 Student Committee Representative