👋 Hello there! I'm Gunjan Dhawan, a Project Lead at Tech Mahindra, with a passion for driving excellence in Application Development and Enhancement, Continual Service Delivery, and fostering positive Stakeholder Interactions. I have over 7 years of industry experience and a Postgraduate Diploma in Advanced Computing from CDAC Pune.💼 As a Project Lead, I have achieved remarkable results in maintaining high Customer Satisfaction scores and operating within stringent Service Level Agreements. I have also successfully managed defects and maintained a 0 defects record 3x in 2023 with zero-escalations, resolving issues within an 8 Hour timeframe. 🌟 I have invested in continuous learning and obtained certifications in ITIL and RPA, and I am currently pursuing certifications in Google Project Management, Python and ChatGPT Prompt Engineering. 🚀 My goal is to take on greater challenges and responsibilities and grow into roles as a Project Manager, Program Manager, Portfolio Manager, and ultimately a Delivery Manager. ⏰ I am committed to meeting deadlines, maintaining honesty and transparency, and building healthy relationships with colleagues.📧 I am open to connecting with like-minded professionals, potential collaborators, or anyone seeking insights into the tech industry. Feel free to reach out to me at gunjandhawan235@gmail.com!