Are you worried about Data Security while outsourcing? We run a Virtual Assistant business dedicated to helping small business owners gain more time for growth by offloading their administrative tasks. Our key focus areas include:Efficient Support: Our team of skilled virtual assistants, based in the Philippines, provides reliable and efficient support.Data Sensitive: We keep Australian data hosted right here in Australia with added security. Data Sovereignty: We ensure that all Australian data remains within Australia, offering peace of mind to our clients.Growth Focus: By handling administrative tasks, we allow small business owners to focus on growing their business.
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Customer Success ManagerHire Ai EmployeeSydney, Nsw, Au -
Customer Success ManagerDatasecureva'S Aug 2023 - PresentSydney, New South Wales, AustraliaWe help small business owners hire overseas talent at affordable prices.
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Managing DirectorJims It Parramatta May 2020 - PresentParramatta, New South Wales, Australia
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Director/Senior Sales EngineerAussie Geeks May 2020 - PresentGreater Sydney AreaAussie Geeks provides Single Bill/Single Support Solution. NBN Lift upgradesVoip Phones/Cloud PBXNBN PlansMobile plansWe utilize tools and technology available to us and provide our customer with best possible solution to grow their business. We take care of communications and IT so that our customers can work on their business. -
Strata Manager HelperLeap - Lift Emergency Phone System May 2020 - PresentGreater Sydney AreaWe at LEAP look forward to making strata management easy by helping strata managers with NBN transition for building lifts with phone lines.
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System And Support EngineerBlast Technologies May 2015 - May 2020Sydney, New South Wales, AustraliaDuring 5 years stint at Blast tech, I worked on various roles and technologies. Since its start-up we had to wear many hats depending on what fires need to be put off.Over 5 years I have experience of working on list of technologiesNagios ■ Cacti ■ Smokeping ■ Linux ■ Elastic ■ Logs ■ PMM(Percona performance management) ■ Mysql ■ Ticking systems(Zoho,ntercom,Zendesk,Freshdesk) ■ Asterisk ■ PBX systems ■ Cisco ■ Juniper ■ Data centre management ■ Cross connects ■ Megaport… Show more During 5 years stint at Blast tech, I worked on various roles and technologies. Since its start-up we had to wear many hats depending on what fires need to be put off.Over 5 years I have experience of working on list of technologiesNagios ■ Cacti ■ Smokeping ■ Linux ■ Elastic ■ Logs ■ PMM(Percona performance management) ■ Mysql ■ Ticking systems(Zoho,ntercom,Zendesk,Freshdesk) ■ Asterisk ■ PBX systems ■ Cisco ■ Juniper ■ Data centre management ■ Cross connects ■ Megaport ■GCP(google cloud) ■ Voip ■ Router/switches ■ Voip Phones ■ Networking ■ Troubleshooting ■ Vmware ■ Homer (VoIP logging) ■ Virtual Fax ■ Project management(Jira/Trello/clubhouse) ■ NAS (Qnap/Netgear) ■ Wireshark• System support (20+ linux servers) hosting various application exim4,nagios,cacti,vpn, smokeping,mysql,asterisk,application servers• Troubleshooting DSL/internet/quality issues• Voip phones, Yealink, Polycom,snoms,cisco et al• Cisco/Juniper Switch/routers• log search on servers/network along with help of Elastic/Asterisk/Linux logs/Cacti/Nagios/servernotifications• Understanding of different flavors of Asterisk as Freepbx/Isabel• Working with Jira/Trello/Clubhouse. Zendesk,Zoho,Intercom,Freshdesk• After hours change management requests, On-call support/escalations and primary after-hours contact forcustomer/wholesaler emergencies• Bridge between the customer, level 1 support, and DevOps.• Understanding of SIP (session initiation protocol) and Asterisk• Call routing, trunking/peering support• Responding to Servers alarms via email/Nagios/slack• Onboarding new white labels and initial training for Technical side of VoIP platform• wholesaler/customer and upstream communication/management (Vocus/Symbio/TPG)• Training/onboarding/managing new staff across different countries Show less -
Business SupportMynetfone Apr 2014 - Apr 2015Sydney, New South Wales, AustraliaJoined back Business support teamDuring a stint at Mynetfone we have moved around a few teams.
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Wholesale Porting SupportMynetfone Nov 2013 - Apr 2014Sydney, New South Wales, AustraliaHandling LNP (Local Number Porting) Management
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Wholesale SupportMynetfone Oct 2012 - Nov 2013Sydney, New South Wales, AustraliaWholesale carrier support, Dealing with other major Australian carriers for various issues. Carriers like but not limited to Vocus/TPG/Telstra/Optus and various International carriers.
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Business Technical SupportMynetfone May 2011 - Oct 2012Voip & adsl support dealing with Business customer. VOIP/DSL support dealing with a wide range of ATA devices and modems.
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Technical Support EngineerMynetfone Aug 2010 - May 2011Sydney, New South Wales, AustraliaResidential technical support engineer
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Hardware EngineerEverywhere Internet Jan 2007 - Sep 2010Sydney, New South Wales, AustraliaHardware and support engineer. Internet Cafe with multiple branches and over 300 computers
Gunjan Khamar Education Details
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about Gunjan Khamar
What company does Gunjan Khamar work for?
Gunjan Khamar works for Hire Ai Employee
What is Gunjan Khamar's role at the current company?
Gunjan Khamar's current role is Customer Success Manager.
What schools did Gunjan Khamar attend?
Gunjan Khamar attended University Of Technology Sydney.
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