• Operating as primary database manager for multiple large-scale web application and advanced report database servers, as part of a 6-member backend administration team, supporting the U.S. Navy's counter narco-terrorism operations.• Spearheading the successful migration of multiple on-premises application and report databases to AWS GovCloud, enhancing scalability and reliability.• Strong understanding of implementing and hardening security configuration on applications such as Apache, Apache Tomcat, Infor and Hexagon Enterprise Asset Manager. • Ensuring full network and security compliance with DISA STIGS, NIST, and Nessus ACAS Vulnerability scans, demonstrating a strong commitment to security best practices.• Acquiring Authority to Operate (ATO) on the AWS GovCloud, validating the system’s adherence to stringent security and operational requirements.• Implementing performance optimization on production servers to enhance system responsiveness, reducing wait times by 50%.• Develop and executing Disaster Recovery and High Availability plans, ensuring continuity of critical mission operations.• Utilizing dbForge SQL Tools & Task Scheduler to streamline operations and management of SQL databases.• Handling private data ethically, maintaining strict compliance with HIPPA & PII regulations.• Authenticating and preserving data integrity through weekly audits and daily monitoring.• Utilizing PowerShell, Batch, and Bash scripting skills to automate tasks and improve efficiency.• Demonstrating expertise in MS SQL, MySQL, Oracle, PostgreSQL, Java, CSS, and HTML database and application programming languages.

• Maintained integrity of databases for the entire Military Sealift Command (MSC), utilizing Shipboard Automated Maintenance Management and Emprise Secure Transfer Agent.• Provided troubleshooting and technical support to repair, initialize, and restart servers and end-user devices onboard ships, both in-person and remotely while deployed.• Utilized Agility VersionOne to efficiently manage trouble tickets, ensuring prompt resolution of issues for MSC customers.• Monitored and updated SQL databases daily to ensure data accuracy and system performance.• Deployed automation via PowerShell and Batch scripts streamlining routine tasks and improved operational efficiency.• Distributed weekly patches for the Electronic Chart Display and Information System, ensured ships had up-to-date navigation information.• Ensured each ship obtained the latest Safety Management System (SMS) manuals, contributed to maritime safety and compliance.• Monitored ship's data metrics and traffic through the internal Fleet Management system, providing valuable insights for optimization.• Created, updated, and audited all training procedures, ensured adherence to quality and safety standards.• Provided professional and timely support to MSC customers 24/7 via VoIP, Microsoft Teams, and Outlook, resolved issues within 24-hour SLA to ensure quick turnaround.• Upheld core values of trustworthiness, accountability, integrity, respect, and leadership in all professional endeavors.• Successfully worked remotely while maintaining high levels of productivity and communication.

• Ensured NASA compliance; efficiently deployed patches, updates, hotfixes, hardware, and software changes to over 3,000 NASA employee devices.• Monitored ServiceNow and efficiently managed SLAs for incidents, requests, and change orders, ensuring timely resolution and customer satisfaction.• Implemented Group Policy Objects (GPOs) to streamline Enterprise workstation configurations and enhance client productivity.• Successfully deployed new PC workstations and electronic peripherals to clients, ensuring seamless integration and functionality within 24-hours of delivery of new assets.• Conducted rigorous testing, troubleshooting, and resolution of system errors and technical issues, minimizing downtime and disruptions.• Conducted both remote and in-person software updates for end-users, ensured clients had the latest features and security patches.• Prepared new devices with meticulously configured operating systems (Linux, MacOS, Windows 10, Android, iOS) and up-to-date security features to maintain data integrity and confidentiality.• Efficiently handled customer requests and tasks via the ServiceNow platform, maintaining accurate and organized records of completed work.• Delivered exceptional customer service and technical support, diagnosed, and resolved complex technical and mechanical issues via telephone, remote desktop connections, and in-person interactions.• Developed and presented detailed weekly activity reports, provided valuable insights into team performance and accomplishments.

• Successfully managed and updated geospatial intelligence databases, efficiently tracked classified military operations using Microsoft Access and SQL Server databases.• Designed, implemented, and monitored robust Disaster Recovery and High Availability plans ensuring data integrity, system reliability and recovery.• Optimized geodatabase performance to support counter-IED, disposition of forces, and insurgent activity operations, enhanced imagery, and signals collection capabilities.• Served as Subject Matter Expert, senior trainer, certifier, and evaluator for a 40-person team, ensured proficiency and adherence to operational standards.• Led software development initiatives, utilizing Visual Basic, HTML, PHP, Java, JavaScript, and Python programming languages.• Effectively troubleshot hardware and software errors on various platforms; Virtual Machines (VMs), Windows XP, Windows Server, Linux, and MacOS.• Reduced operational training from 90 days to 40 days, improving team efficiency and readiness.• Streamlined operational planning time from 12 hours to 5 hours through the successful redesign and implementation of new standard operating procedures and automation tools.• Upheld core values of trustworthiness, accountability, integrity, respect, and leadership in all professional endeavors.

• Maintain compliance with USN network regulations through deployment of patches,updates, and hotfixes• Monitor ticketing tool and manage SLA for incidents, requests, and change orders• Handle OS related incidents / outages with Windows based servers• Manage User/Group administration• Implemented Active Directory and Group policies• Configure and push patches for all policy-based software via SCCM• Maintain over 7,000 user workstations between three local military base locations• Create templates and snapshots for virtual machines per user request and requirements• Create, maintain, and update Windows 7 OS images with USN policy compliance• Migrate all user workstations from Windows XP to Windows 7• Configure and augment virtual machines via VMWare• Configure and manage virtual switches and network connections• Troubleshoot errors with PCs, Telephones, Networks, Servers• Implement and configure static IPs• Configure network printing, DNS, DHCP connections• Perform hardware maintenance and replacement• Configure and manage user accounts in Exchange Server 2007