Gunnar Oldenhof Email & Phone Number

Nieuwegein, Utrecht, Netherlands

Delft, South Holland, Netherlands

Delft, South Holland, Netherlands

As Guild Lead within TOPdesk, I am responsible for the success of a team of colleagues that is responsible for a specific domain within TOPdesk. In this case the domain is our international Implementation Services. The role has similarities to that of a Product Owner. My responsibilities are:o Formulating and communicating a vision on implementing Service.

Delft, South Holland, Netherlands

As a Team Lead consultancy I oversee and manage a team of consultants within a Sector team focused on serving customers within Industry and Retail branches. Within my role I'm responsible for:o Accountable for managing 6-11 consultants in the team, setting direction and deploying resources;o Responsible for multiple internal projects and actively working.

Delft Area, Netherlands

As a Service Management consultant I help customers improve their Service Delivery. I focus on helping IT departments, but also help Facility Management and Human Resources by improving collaboration between these supporting departments, i.e. Enterprise Service Management. I lead projects that focus on:(1) designing and improving processes and procedures.

Delft, South Holland, Netherlands

As Guild Lead within TOPdesk, I was responsible for the success of a team of colleagues that was responsible for a specific domain within TOPdesk. In this case the domain was Enterprise Service Management. The main product of our team was our Best practice in regards of Service Management. The role had similarities to that of a Product Owner. My.

Leiden

As a Office Sales worker at Zilveren Kruis I was responsible for selling and processing travel insurance policies. I was also responsible for the improvement of business flows including: o customer contact registration, o digitizing customer contact and o the travel insurance webpage. I also contributed to the sales campagne of Zilveren Kruis in 2015.

Zwolle Area, Netherlands

Employed at Essent as part of the 'New Market Model' project, which applied to the entire energy sector in The Netherlands. Participated in the preparating the systems, correcting and entering customer data to make possible the transition to the new model. Contact with customers and other energy suppliers and agencies in the energy sector. Internal and.

Zwolle Area, Netherlands

Employed as part of the 'Eindejaars' project within the insurance company Zilveren Kruis Achmea. I worked within a department which was responsible for registering new policy holders within the company. My part was to create the new policies within the administration software and mutate current policies. Contact with internal and external parties was in.

Kampen

Employed at the Delivery Documentation and Invoicing department at Wärtsilä Global Logistics Services. Within the department, I was occupied with the preparation of transport documents, transport planning, transport and contact with Wärtsilä sales offices throughout the world. I have worked with various systems, including SAP. The internal and external.

Zwolle Area, Netherlands

Employed as part of the 'Eindejaars' project within the insurance company Zilveren Kruis Achmea. I worked within a department which was responsible for registering new policy holders within the company. My part was to create the new policies within the administration software and mutate current policies. I also worked for a second department which is.

Master Of Science (Msc), Organizational Sciences

Premaster thesis research in: 'An study into the impact of leadership on organizational identification' Master thesis research in: 'An.

Bachelor Of Economics, Marketing And Commerce

Minored in Entrepreneurship in 2009, set up a website for fundraising for charitable organizations, making possible anonymous, single and.