•Creating and scheduling engaging social media content for the brand.•Managing community interactions and tracking metrics to maintain a positive brand presence in the market.•Integrating current market trends into the brand's strategy and conducting research to tailor content and engagement strategies as per audiences.•Collaborated with marketing, content, and design teams for brand consistency.•Identifying and collaborating with influencers to expand brand reach and credibility.

•Demonstrated expertise in, planning, organizing and analyzing for effective operational strategies. •Exhibited excellent customer service and relationship- building skills to maintain positive brand image and enhance a robust and loyal customer base.•Utilized communication and leadership abilities to support operational efforts by fostering team collaboration and employee engagement.•Established track record in talent acquisition, training of employees and establishment of collaboration within cross-functional teams of 20+ members for business growth and operational efficiency.•Applied financial management skills to monitor inventory, budget, and conduct audits.•Proficient in optimizing processes to enhance quality, reduce service time, and consistently maintain OSAT scores above 70%, contributing to sustained recognition as the number one sales leader.

•Implemented strategic communication plans to boost brand visibility and engagement, involving creation of press releases, articles, media advisories and media kits.•Managed social media platforms, created, monitor and scheduled content to drive audience engagement and increase brand awareness. •Assisted in organizing and implementing all-inclusive marketing campaigns, involving creating content, managing social media, and handling email marketing.•Supported the development of marketing collaterals, such as brochures, presentations, and website content.•Stayed abreast of digital marketing trends and maintained links with the industry to seamlessly integrate them into marketing plans.•Implemented SEO strategies and optimized website content to improve search engine rankings to drive traffic.•Utilized analytics tools and metrics to analyze the performance of marketing campaigns, and optimize future strategies.