Joseph G. Email & Phone Number

Indianapolis, Indiana, United States

Total $ Impact for Organization. (Does not include programmatic grant income or program service revenue. Does include donor-directed grants from DAFs, family foundations, and trusts.) 3 year goal of sustainably reaching $250,000+ annually.1. FY21 $38,503 (Year prior to hiring.)2. FY22 $93,910 (In role 7 months of this fiscal year.)3. FY23 $172,338.95 (First full fiscal year in role.)Annual Gala:1. Increased event net income by 200% over previous event in both 2022 and 2023. (2019: $13,647; 2022: $41,425; 2023: $85,144)2. Kept fixed costs to 20 cents for every $1 raised in both 2022 and 2023.3. Increased sponsorships from $37,500 in 2022 to $75,500 in 2023.Annual Fund1. Increased contributions from $38,602 in FY21 to $61,139 in FY22, to $77,938 in FY23.2. Re-established organization's annual fundraising plan in alignment with strategic plan goals and established staff annual goals.3. Utilized technology, automation, and AI to increase efficiency in admin tasks allowing additional staff capacity for donor stewardship.Other Duties as Assigned1. Served as editor and designer for the 2022 Annual Report sent out to donors and other stakeholders.2. Managed migration of donor database from Nonprofit Starter Pack to Nonprofit Service Pack in Salesforce and modified database fields and automations to meet organizational needs.

Indianapolis, Indiana

1. Promoted to Assistant Manager in less than a year with the organization.2. Generated over $75,000 in ticket package sales and donations in first year.3. Managed office in absence of manager.4. Deepened relationships with theater donors and supporters via telephone communication.

Fishers, Indiana

1. Provided one-to-one academic and behavioral support for students with disabilities.2. Worked within a team setting to ensure a quality instructional experience for students.3. Developed and delivered lesson plans for students with disabilities.Accomplishments: 1. Received top marks in all evaluations by school principal. 2. Decreased dangerous behaviors of primary student receiving support via de-escalation techniques. 3. Increased primary student's ability to initiate social interactions with peers and adults.

Nashville, Indiana

Multiple Positions:Counselor Manager: May-August 2013; Program Staff: January-May 2013, August-October 2011, August 2009-May 2010Food Service Staff: July-August 2011Inclusive Staff: May-August 2006-2010General Staff: May-August 20051. Delivered over 8,000 combined hours of outdoor education, leadership development, living history, and recreation programs to youth and adults. 2. Provided guest services for local, state, and national organizations renting facilities for events and retreats.3. Managed thirteen adult staff through observation, mentoring, and documentation of performance in final position. Key Accomplishments: Increased participant registrations through delivery of presentations throughout central and southern Indiana. Developed and presented a training on implementing organizational core values at an American Camp Association conference.

Indianapolis, Indiana

1. Provided a superior customer service experience through greeting customers and processing transactions, returns and exchanges during holiday season.2. Worked with locations nationwide to obtain popular/out of stock items for customers.3. Studied inventory and its uses to better assist customers in selecting the correct product for their needs.4. Upheld organizational core values in all interactions with staff, customers, and other members of the public.

Indianapolis

1. Provided guest services for customers at the front desk.2. Processed transactions including gate admission, program and rental fees. 3. Processed end of day reports utilizing a POS system for the owner of the business.4. Solicited program registrations via marketing phone calls and face-to-face interactions.5. Assisted with administrative tasks as needed.Key Achievement: Provided a quality customer service experience to professional athletes, media, non-profits and the general public renting the facility during the high-energy week prior to Super Bowl XLVI.

1. Traveled throughout the United States delivering presentations, hosting events, and providing race day support to volunteer fundraisers.

2. Developed and implemented the social media strategy for the NF Endurance fundraising program.

3. Developed relationships with volunteers, fundraisers, and professionals within the endurance event world through social media, email, phone, and real world interactions.

4. Created marketing emails, newsletters, advertisements, and most website updates for the NF Endurance program.

Key Achievements: Successfully managed the team's inaugural participation in the NYC Half Marathon in 2011 netting $95,000 for the foundation. Developed a simplified online user experience for participants and volunteers. Increased social media engagement with volunteers and stakeholders around the country.

Indianapolis, Indiana, United States

1. Provided direct support to individuals with Intellectual and Developmental Disabilities in their homes and communities.2. Developed individual community-based living goals for each client and worked with them to achieve those goals.3. Completed documentation of all services to ensure compliance with Medicaid waiver and respite service requirements.

Muncie, Indiana, United States

1. Provided appropriate supervision of youth in partnership with youth support team.2. Connected with residents as a role model and ensured immediate needs were met.3. Provided positive reinforcement while redirecting and mentoring.4. Responded to crisis situations appropriately.5. Adhered to all policies and procedures set forth by YOC including personnel, operational, and transportation.6. Understood and implemented program philosophy and behavior modification programming.7. Recognized the needs of youth and implemented creative incentives.8. Monitored resident progress and documented accordingly.9. Leads the daily schedule including planned activities, educational time, etc.10. Completed daily documentation including case notes, points, and staff logs.11. Completed crisis documentation with attention to detail.12. Followed policies and procedures regarding medications and documents appropriately.Supervisor: Do not remember. Can be verified through YOC.Reason for Departure: Returned to summer employment at CYO Camp Rancho Framasa.

Muncie, Indiana, United States

1. Served patrons at front desk by facilitating the borrowing of books, CDs, DVDS, realia, and digital technology including cameras, laptops, and assistive technology. 2. Demonstrated effective communication and organizational skills.3. Assisted patrons with navigating online catalog and locating materials throughout the library.4. Managed organization of the department including shelving returned books, straightening bookshelves, and cleaning computers.Supervisor: Julie Nelson, Education Music and Media SupervisorReason for Leaving: Returned to summer employment at CYO Camp Rancho Framasa.

New Palestine, Indiana, United States

1. Greeted and assisted patrons in meeting their needs during their visit to the library.2. Utilized computer-based software to circulate outgoing materials and check in incoming materials.3. Performed other patron services including basic computer searches for materials, answering reference questions, providing computer training, putting items on reserve, signing patrons up for programs, and registering patrons for new or renewed library cards.4. Answered patron account-related questions and collected fines on overdue accounts.5. Checked patrons in to use the library computers.6. Performed functions to keep library materials organized, including arranging books on carts for proper shelving, securing items in cases, shelving, shelf reading and periodic dusting of shelves.Supervisor: Jeanette Sherfield, Branch ManagerReason for Leaving: Left to attend Ball State University in Muncie, Indiana.

Master Of Public Affairs, Nonprofit Management

Activities and Societies: O'Neill Fellowship for Public Service 20-21Much of my writing and research focused on diversity, equity.

Bachelor Of Science, Theater

High School