Guohua Yang

Guohua Yang Email and Phone Number

LVMH Fashion Group China - Retail Excellence Trainee at LOEWE
Guohua Yang's Location
Shenzhen, Guangdong, China, China
About Guohua Yang

Trilingual Chinese, English and French with Master’s Degree in Fashion, Design and Luxury Management from Grenoble École de Management in France. Fully passionate about Luxury Retail, current Retail Excellence Trainee at LVMH Fashion Group China.

Guohua Yang's Current Company Details

LVMH Fashion Group China - Retail Excellence Trainee at LOEWE
Guohua Yang Work Experience Details
  • Lvmh Fashion Group China
    Retail Excellence Trainee At Loewe
    Lvmh Fashion Group China Jul 2021 - Apr 2023
    中国 广东省 深圳
    -Represented the image of the brand, offered high-quality service to customers in order to facilitate the achievement of KPI, average KPI% was 90% and WHB% held up to 53%-Established long-term and in-deepth relationship with customers, accumulated almost 1000 customers-Participated in the daily operation of the store, mainly responsible for the After Sales Service and Operation, helped the Store Manager to solve 4 complaints from customers and maintained 100% customer satisfaction rate
  • Lvmh Fashion Group China
    Retail Intern At Loewe
    Lvmh Fashion Group China Dec 2020 - Jul 2021
    中国 广东省 深圳
    -Presented products to customers and provided personalized services-Participated in the Visual Merchandising of the store-Participated in the management of the warehouse of the store, responsible for the category of woman's handbag, maintained 100% correspondence of over 500 woman's handbags for two consecutive months-Participated in other daily operation works of the store such as the receipt and delivery of merchandise, the entering of sales receipts into the system and the daily summary of sales data
  • Rimowa
    Retail Intern At Rimowa Galeries Lafayette Paris Haussmann
    Rimowa Jun 2020 - Sep 2020
    Ville De Paris, Île-De-France, France
    -Represented the image and value of the brand-Established long-term and in-depth relationships with customers by providing good services to promote sales performance, achieve sales goals, successfully maintained 100% customer satisfaction and achieved sales goals during employment, got an evaluation of 'good' from the supervisor-Participated in the daily operations of the store, such as Inventory Management, Visual Merchandising, etc. Maintained 100% correspondence of the number between the physical stock and the stock management system-Participated in After-Sales service such as customer satisfaction surveys and product maintenance
  • New Look
    Management Intern
    New Look Jun 2018 - Aug 2018
    Shenzhen, Guangdong, China
    -Presented products to customers and provided personalized services, 100% reached the monthly sales target-Participated in Visual Merchandising and the distribution of promotional posters-Participated in the collection and analysis of store sales data, assisted in the establishment of monthly sales targets-Participated in the preliminary preparations for the promotion, such as preparation of the venue, communication with the mall, etc. Helped to raise the monthly sales data by 20%
  • City Weekend
    Editorial Assistant
    City Weekend Mar 2018 - May 2018
    Shenzhen, Guangdong, China
    - Collected informations of different restaurants and organized somespecial events to test the menus- Redacted articles and columns on the Gastronomy
  • New Oriental Education & Technology Group
    Conseiller Au Service Étudiants Pour Départs À L'Étranger
    New Oriental Education & Technology Group Jun 2017 - Sep 2017
    Shenzhen, Guangdong, China
    - Analyzed students' profiles and their professional objectives to help them to choose schools and programs- Planified and organized students' departure to foreign universities especially American universities
  • China Mobile Group Guangdong Company Limited
    Assistant De Marketing
    China Mobile Group Guangdong Company Limited Jun 2015 - Jun 2016
    Shenzhen, Guangdong, China
    - Prepared marketing events such as creating posters and renting sites- Explained different packages to potentiel clients- Created and distributed questionnaires and did survey for customers' satisfaction- Managed customer relations

Guohua Yang Education Details

Frequently Asked Questions about Guohua Yang

What is Guohua Yang's role at the current company?

Guohua Yang's current role is LVMH Fashion Group China - Retail Excellence Trainee at LOEWE.

What schools did Guohua Yang attend?

Guohua Yang attended Grenoble Ecole De Management, 深圳大学.

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