Led on-site personalization efforts including algorithms and implementation for partner rollouts.

Product @ AWS AI/ML (Language services)Leading multi-year product roadmap for next generation Conversational AI solutions powering interactive voice response & chat bots. I work with data science and engineering teams to build automatic speech recognition (ASR) and natural language understanding (NLU) models for chatbot use-cases across multiple languages.

Product @ AWS IoT (Edge Application Services)Developed product and GTM strategy for an IoT application eco-system: ready-to-use edge applications; reduced customer’s edge application development time

Led strategic plans for acquisition of long lead assets such as servers and network infrastructures while ensuring just in time delivery of capacity for global data centers

- Led a cross-functional team to develop an experiential based learning model to facilitate the learning of Math and Science for middle school students. Worked with experts to enhance CRM platform to better customize each student's learning. Responsible for end-to-end product development plan from designing sales and marketing to developing business relations and streamlining operations. - Led the operations of a Teacher Training Program to help 21 engineering school faculty implement peer-to-peer learning pedagogy in their courses. Identified increase in student retention potential and average student test scores for over 4000 students across 20 different college level courses.

- Designed a learning product that enables individuals with limited subject expertise to function as effective Science and Math teachers for high school students. Developed and streamlined content creation by effectively combining online resources and classroom facilitation techniques focused on peer-learning. In addition, drove instruction improvement plans by analyzing test scores to pinpoint weaknesses.

• Customized internal project reporting tool for IT department of a $250M logistics client; ledto reduction of report turnaround time by 15%• Devised data migration and conversion process to replace legacy inventory managementsystem for a healthcare client; reduced inventory reconciliation effort by 60%• Designed agile project plan and instituted version control methodology to expediteapplication development; reduced development time by 30% and defects by 18%• Collaborated cross-functionally to launch CSR initiative by fostering partnerships with 3 localschools; directed 20 employees to help 200 students with english competency• Mentored and trained three newly hired analysts in client service and soft skills; culminatingin project deployment within two months of training