Mrinal Gupta Email & Phone Number

Noida, Uttar Pradesh, India

• Working on DATA MIGRATION Project for a leading US Insurance company. • Working on migrating the Group Policies from their Legacy Policy Administration System (Genelco) to the New and advanced Policy Administration System(Wynsure). • Manage relationship with internal factsheet and Case Setup Team for setting up case in the Target System. • Maintain regular checks with the New Implementation in the Target PAS system and releasing the Blocked work items. • Other ad-hoc duties like working closely in the Data Validation to generate failed reports for the Policies ready to migrate for the MED, coordinating with QA team and performing the RAC for raised defects.• Support the General AGILE functions e.g. conduct Defect Triage Calls, Daily Stand-ups and Scope assessments with Business Stakeholders. • Liaison for other teams to Provide/resolve any blockers related to the migration of Policies.

Hyderabad, Telangana, India

Stratus Technology is a Guidewire PartnerConnect company, a global IT Property, and Casualty solution provider specializing in system implementation, upgrades, managed services/production support, and professional services. Stratus has been supporting the Property and Casualty market for over 20 years and has developed a wealth of expertise, artifacts, and best practices by directly servicing 45+ clients across North America. Website: https://stratustech.com/guidewire-solutionsRoles & Responsibility: BA QA* AT Stratus I am Working closely in a Dual BA QA role for our Client in The US, We are Working on Guidewire ClaimCentre Software. * I create Test Scenarios, Test Execution, Demos on Snigget Tool and Document Client Requirements, and Conduct Business Requirement Analysis. * Creating Reports and Working in Proficient in Agile Methodology. * Experience Working on Test Management Tool Qtest. *I have Won Certification in Six Sigma- White Belt, & Scrum Master Role. * Working in a Team Helps me as a Team Player and boosts Coordination. At Work, I have Met Difficult deadlines and have gone off the Limit to deliver the Best Time work to the Client.

India

Managed Network Expert working on (Operations Management subject). Helping students achieve desirable grades by solving there queries and providing them with best solution.

Mumbai, Maharashtra, India

Emtia Grobe is one stop junction for all Import & Export and trading needs thereby follows a conglomerate business model providing a broad spectrum of products from Agriculture, Textile & Jewellery.Prospecting clients for discerning sales leads in 5 countries and documented over 30 proceduresand identified 20% automation process using UI Path.• Conducting market research for identifying new trends and market opportunities.• Generating the need for the product among clients by pitching goods to them through excellentpresentation skills.• Communicating and cooperating with senior team members for identifying and managing risks.Main Achievement:• Implemented the business growth strategy (SWOT Analysis) and revived struggling operationfrom being stagnated to an ongoing project.• Adopted the CSAT customer service measures to quickly establish customer rapport & buildtrust for boosting the corporate image.• Awarded ‘Star Performer of the Month’ in July 2020 for being instrumental in acquiring thefirst project for the company.

County Galway, Ireland

Working Part time As Deli/Subway Assistant At Londis New Castle Galway Ireland. Handling Customer And serving them freshly Cooked food as per their requirement working Single handily during Busy work hours at night. Multitasking Operations In a limited time frame making hard work and preparing for future success.

Noida

About the company : Dineout is India’s largest dining out platform, helping more than 17 million diners discover their favourite food spot. It is a consumer service industry Acquired by Times Internet in 2014. Managed more than 45 accounts in the restaurant industry ensuring 100% client satisfaction.• Streamlined client service and direct marketing at a high-traffic restaurant; enhanced overallproductivity by assisting restaurant staff and operations of key Product Inresto & POS• Directed a team of 25 restaurant staff delivered SaaS Product training to every employee.• Functioned as a key team leader managing every activity across multiple areas that includetraining, retail sales, product resolution, and customization on staff requirements.• Exceeded the client satisfaction target by 30% within 6 months by anticipating customer needs.• Collaborated with the client for requirement gathering as well as the development of reports& analyses provided maintenance & support through the SDLC process.

India

Responsibility: Developed software using RPA tool (UI PATH) to bridge the time between manual calculation and automated check of the clients eligible for insurance.Designed and optimized a software RPA tool (UI PATH) for the insurance customization for aquicker turnaround time through the implementation of RPA.• Derived a profitable automation process like document management for the company to condensethe operation time & human efforts by a minimum of 30%.• Analyzed the effects of changes in variables and the results; performed a cost benefit analysis.

India

Summer Internship Part Of Course Curriculum Bachelor Of Technology ( ECE).It was More Of learning Phase here I was instilled with some basic knowledge Of Microwave Antenna Simulation how Call Is transferred from the base station to other connected Stations.I identified the faulty antenna and tried rectified the issue and conveyed the message to the area in charge for prompt action and quick solution as it was more of consumer-oriented service.

College Desk Is an organization formed by students of Delhi University, They aimed to cover entire Events happening around all University colleges and publish them and shape the Mesmerizing Fest season Of Colleges.I Pioneered the marketing Team Promoting Events Using Social Media To gather Maximum Audience, blog writing which projected my creative skills. I was selected as the most active and influencer to reach out people, this helped maximum people know about the company College Desk within just 6 months of my volunteer work. Coordinated with Photography, Content, Marketing Teams and Managed to cover the Event and Stood out to be Best.

Master Of Science - Ms, International Business

Activities and Societies: Part of Indian Society. Swimming, Badminton, Mountaineering society. Joined Business, Finance society Baking.

Bachelor'S Degree, Electrical, Electronic And Communications Engineering Technology/Technician, Overall Score: 6.6 Cgpa

Activities and Societies: Techno Cultural Society: NERDZ was into managing committee and acted as the most energetic volunteer and managed.

Senior Secondary, Science, Overall Score: 81%

Activities and Societies: Business Quiz Discipline Incharge Badge Holder for My house. Debate Society Took PArt in Interhouse Debate.