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Nisha Gupta Email & Phone Number

Head of CIO office and transformation at L'Oréal
Location: Bengaluru, Karnataka, India 12 work roles 2 schools
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Role
Head of CIO office and transformation
Location
Bengaluru, Karnataka, India
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Who is Nisha Gupta? Overview

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Nisha Gupta is listed as Head of CIO office and transformation at L'Oréal, a with 88577 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Nisha Gupta.

Nisha Gupta previously worked as Senior manager PMO - Solution design and Change and Programme at Tesco and Senior manager PMO - Solution design/Change and Programme at Tesco. Nisha Gupta holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Dav College Dehradun.

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L'Oréal

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About Nisha Gupta

As a senior manager PMO at Tesco Bengaluru, I leverage my 15+ years of experience in programme management and organisation strategy delivery to drive strategic initiatives that improve systems, processes, and bottom-line results. I hold certifications in PMP and Lean Six Sigma Green Belt, and have core competencies in conceptualization and execution of programme vision from start to finish, managing complex milestones while adapting to changes and shifting priorities, and working closely with international, cross-functional teams.I manage the PMO for a group strategic priority set out to deliver 6m GBP annually, overseeing the governance, risk, and quality aspects of the programme. I was instrumental in helping the Office of the CEO develop and execute the two-year business strategy for 2200+ colleagues, with 90%+ of the programmes meeting the goals. I am passionate about diversity and inclusion, and spearheaded a programme that enhanced the experience and career path of 1500+ technology colleagues. I thrive on delivering value and innovation to the business, and empowering my team to achieve excellence.

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L'Oréal
L'Oréal
Head of CIO office and transformation
India
Website
Employees
88577
AeroLeads page
12 roles

Nisha Gupta work experience

A career timeline built from the work history available for this profile.

Head Of Cio Office And Transformation

India

Senior Manager Pmo - Solution Design And Change And Programme

Bengaluru, Ka, In

Senior Manager Pmo - Solution Design/Change And Programme

Bengaluru, Karnataka, India

Senior Program Manager

Bengaluru, Karnataka, India

Spearheaded multiple initiatives aligned with Directors priority for Technology BengaluruConceptualized Diversity and Inclusion programme for Tesco technology that comprises of 1500+colleagues. Success led to other countries consulting and implementing the similar approach.Identified key challenges with new joiners experience and effectively drove the implementation across70+ teamsCreated 1 year graduate programme in participation with Heads of technology and programmemanaged effectively providing a clear path to 40+ graduate colleaguesOut of interest, participated as technical programme manager in a Non Food Product project

Senior Manager - Strategy And Programmes (Ceo'S Office)

Bengaluru Area, India

As part of the Office of the CEO, worked closely with the Leadership team and senior management team, Office of the CEO to orchestrate “conversations of substance” - planning and driving strategic reviews of critical business issues or opportunities. Was instrumental in helping the Office of the CEO develop operational cadences to surface strategic opportunities and issues, as well as be an agent of change within the organization.Managed the development and governance of strategy across other locations.Successfully executed the 2 years business strategy by effectively engaging and incorporating the voice of colleagues.

Sep 2019 - Mar 2020

Strategy Manager And Business Manager To Ceo

Bengaluru, Karnataka, India

Programme managed and led implementation of Tesco Bengaluru strategy, played pivotal role inmanaging and executing bottom up strategy execution.Accountable for writing papers, making presentations and adding value by participating in Businessmeetings with CEO and senior leadership.

Jun 2018 - Mar 2020

Assistant Manager

Built a workflow tool for the incident management team which helped reduce the time per incident by30% and helped improve the quality of service from 45% to 75%Drove process improvements, created business Insights and operational insights to help transformbusinessEnabled operations team to deliver excellent service through structured quality audit and feedbackmechanism.Identified non value added process within the system and reengineer the process to improve efficiency

Mar 2015 - Jun 2018

Quality Assurance Team Lead

Bengaluru Area, India

Re-engineered the service delivery by creating SOP's, formed layout and guidelines to provide greatexperience to our colleagues in UK storesIntroduced mechanism to get Realtime feedback and effectively used that to drive useful trainingprogrammes to further enhance the overall service.

Mar 2014 - Feb 2015

Technical Team Lead

Bengaluru Area, India

• In depth exposure to Operational activities, People Management, Relationship Management, Account Handling and New Hire Training• Trained in leadership skills and hands on experience in Problem management/ Incident Management• Experience in managing stake holders from multiple business functions• Excellence in leadership, planning, organizing events/R&R and negotiation with vendors

Sep 2011 - Mar 2014

Assistant Manager

• Responsible for influencing departmental strategy and managing the daily operations of services by anticipating guiding development and implementing required systems, procedures and programs to consistently meet IBM's standards for quality, productivity and customer satisfaction.Transitioned a new process along with the UK trainers and Stakeholders

Dec 2010 - Sep 2011

Lead Quality Analyst

Ibm Global Business Process Services

Bengaluru Area, India

Was responsible for conducting regular quality audit based on sample sizes that are set in advance and reporting out the quality dashboards; apart from taking the necessary actions to ensure that quality is maintained irrespective of any other factor/s.

Apr 2009 - Nov 2010

Senior Customer Service Representative

Bengaluru Area, India

Worked for a UK based banking process

Sep 2006 - Mar 2009
2 education records

Nisha Gupta education

Bachelor Of Commerce - Bcom, Business/Commerce, General

Dav College Dehradun

Isc, Business/Commerce, General

Cambrian Hall, Dehradun

Activities and Societies: Debates, Play

FAQ

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What company does Nisha Gupta work for?

Nisha Gupta works for L'Oréal.

What is Nisha Gupta's role at L'Oréal?

Nisha Gupta is listed as Head of CIO office and transformation at L'Oréal.

Where is Nisha Gupta based?

Nisha Gupta is based in Bengaluru, Karnataka, India while working with L'Oréal.

What companies has Nisha Gupta worked for?

Nisha Gupta has worked for L'Oréal, Tesco, Tesco Bengaluru, Ibm Global Process Services, and Ibm Global Business Process Services.

How can I contact Nisha Gupta?

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What schools did Nisha Gupta attend?

Nisha Gupta holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Dav College Dehradun.

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