Guramarpreet Kaur Virk2 years of Diploma in International Business | Managerial Experience | Seeking new opportunities.Passionate and results-driven professional with a proven track record in the fast-food industry. With over four and a half years of management experience at KFC and eight months at Tim Hortons, I have developed a strong foundation in team leadership, customer service, and operational management. Now, I am eager to leverage my skills and knowledge to pursue a new and exciting role within the field of international business.Throughout my managerial journey, I have cultivated exceptional interpersonal skills, enabling me to connect with diverse individuals at all levels. My natural ability to motivate and inspire teams has consistently driven performance and fostered a positive work culture.Complementing my practical experience is my education in International Business from Niagara College. This comprehensive program has equipped me with a solid understanding of global markets, international trade regulations, and cross-cultural communication. I possess a deep appreciation for the complexities and opportunities inherent in the global business landscape.As I embark on the next chapter of my career, I am excited to apply my skills and knowledge to contribute to an organization that values innovation, teamwork, and international growth. My goal is to leverage my strong business acumen, strategic mindset, and passion for cultural diversity to drive success in an international business setting.If you are seeking a motivated, adaptable, and ambitious professional to join your team, I would love to connect. Let's explore how my unique blend of experience and education can contribute to your organization's international business objectives.
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Personal Banking AssociateTdDelta, Bc, Ca
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Personal Banking AssociateTd Jan 2024 - PresentSurrey, British Columbia, Canada- Proactively engage with clients in the Branch and deliver outstanding service experience by addressing their specific needs and by identifying opportunities for financial advice, solutions while practicing good judgment in confidential matters. - Focus on educating and demonstrate leverage technology to deliver memorable client experience, drive solutions and retain through positive conversation. - Take actively ownership of completing business process and procedures in timely and accurate manner. - Complete the documentation according to TD’s rules and regulations. -
Retail KeyholderMaple Leaf Place May 2023 - PresentNiagara, Ontario, CanadaPrioritized client satisfaction, engaging with a purpose to find optimal solutions aligned with services, operations excellence standards, resulting in a 15% increase in positive client feedback.Demonstrated a goal-oriented mindset, consistently motivated to accomplish targets, achieving a 10% overachievement of sales targets as a retail key holder.Applied a genuine passion for people and relationship-building in a retail setting, creating meaningful interactions, resulting in a 20% improvement in customer satisfaction scores.Established and maintained a diverse network of partners in the retail sector, showcasing the ability to connect with various stakeholders, resulting in a 25% increase in partnership collaborations.Exhibited a love for continuous learning and a strong sense of curiosity in the dynamic retail environment, completing 20 hours of additional training, emphasizing adaptability for the evolving nature of financial markets. -
Assistant ManagerTim Hortons Oct 2022 - Jul 2023St. Catharines, Ontario, CanadaSupported daily operations as Assistant Manager, excelling in inventory management, scheduling, and maintaining cleanliness and safety standards, resulting in a 15% improvement in overall store efficiency.Oversaw cash handling procedures, including register management and cash audits, ensuring precision and adherence to financial protocols.Provided outstanding customer service by actively addressing customer needs and inquiries, contributing to a 20% increase in positive customer feedback.Achieved consistent and surpassing daily sales goals through effective suggestive selling and upselling techniques, leading to a 10% boost in daily revenue.Conducted comprehensive training sessions for new employees on store procedures, resulting in a seamless onboarding process and a 25% reduction in training-related errors. -
Shift ManagerKfc Sep 2018 - Oct 2022Niagara Falls, Ontario, CanadaSupervised daily shift operations in a fast-paced environment, achieving a 20% improvement in operational efficiency.Led and managed a team of 10 employees, providing guidance and training, resulting in a 15% increase in overall team performance.Maintained high standards of food quality, cleanliness, and customer service, reflected in a 25% boost in positive customer feedback and improved ratings.Developed and implemented efficient workflows and strategies, optimizing productivity and reducing operational costs by 15%.Successfully oversaw inventory management processes, including ordering, receiving, and stock rotation, leading to a 20% reduction in waste and ensuring a 95% stock availability rate.Conducted regular performance evaluations, contributing to a 10% improvement in employee satisfaction and team cohesion.
Guramar Virk Education Details
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International Business
Frequently Asked Questions about Guramar Virk
What company does Guramar Virk work for?
Guramar Virk works for Td
What is Guramar Virk's role at the current company?
Guramar Virk's current role is Personal Banking Associate.
What schools did Guramar Virk attend?
Guramar Virk attended Niagara College.
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