Gurashish Singh Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

o Managed all inbound and outbound shipments to ensure compliance with US Customs regulationso Implemented traffic management processes that increased efficiency by 30%o Successfully tracked over 150 shipments per month o Coordinated with vendors, suppliers, and other departments to resolve issues and expedite freighto Handled 50+ carrier claims per day and followed up as requiredo Administered an average of 200 invoices per week and allocated to appropriate GL codes for coordinator/manager approvalo Coordinated with various governmental agencies to resolve customs issues in a timely mannero Addressed issues related to information requests and/or tariff and regulations compliance documentation for brokerage service providers, ensuring timely resolutiono Communicated and updated freight routings to all relevant parties to avoid delays or disruptions

Winnipeg, Canada Area

Winnipeg, Manitoba, Canada

o Processed and managed highway, and air container releaseso Administered an average of 135 high-value shipments per month o Analyzed documents to determine applicable tariffs, duties and tax rateso Resolved an average of 20 customer and carrier inquiries regularly via call and electronic mail o Implemented policies and procedures as created by Canadian Border Services Agency (CBSA), and other government departments o Collected supplementary information or documentation when required from clients, carriers, custom officers, and other officeso Curated, updated and maintained internal database with vendors, clients and item codeso Maintained accurate customs client information, licenses, permits and other government department requirements

Winnipeg, Canada Area

o Generated over 200 qualified leads for the company all over Canadao Successfully worked alongside the Sales Manager and Marketing Executive to reach sales goalso Helped in creating the marketing plan for products in operational and developmental stages o Assisted in creating the media kit and social media campaign for the companyo Administered the social media accounts of the company across all social media platforms including the feedback and review o Presented detailed mock sales emails and letters for prospective clients and performed further customer interactions o Edited and curated the blog page of the company using WordPress and Elementor o Supported, maintained and verified the marketing projects with MS Projecto Operated HubSpot as CRM support for sales and marketing analytics analysis o Performed market research and analysis on the latest trends of pricing and marketing approach within the industry

Amritsar India

o Managed legal drafting and filing of petitions and replies on the behalf of clients under privileged communication.o Excellent interpersonal and communication skillso Able to take direction and work independently with little or no supervisiono Highly organized and detail orientedo Complete administrative duties such as making copies, answering and directing phone calls and greeting clientso Coordinate appointments, including all correspondence and logistics necessaryo Draft documents and letters from existing acquisitions using proper licensing templateso Manage legal documentation and correspondence in strict confidenceo Correspond with counsel, court and clientso Assist with accounting and billingo Implement and improve upon administrative processes for more efficient workflow

Amritsar India

o Efficiently processed and recorded cash, debit and credit transactions in accordance with daily sales volumes o Received and responded to inbound customer phone calls and emails for their orders and delivered a high standard of customer services with an average customer satisfaction rating of 98% o Efficiently processed over 75 customer purchase orders, cheques, invoices and credit cards dailyo Collaborated with and led 6 teams to design, implement and execute projects before proposed deadlines o Demonstrated a high degree of customer service while processing all refunds, exchanges, and purchases in accordance within guidelineso Accurately analyzed, reconciled and adjusted customer accounts, and performed follow up with customers for outstanding accounts

Amritsar Area, India

o Managed the day-to-day operations of a large retail store by managing resources, warehouse and launching retail initiativeso Processed daily procedures of shipments for orders to five countries, organization, and set-up of the warehouse area, keeping with all policies and procedures and in a clean and safe manner, and performed stock maintenanceo Monitored the sales floor to make sure that sales shelves and displays were organized, and products were easy to findo Assisted with stocking shelves and removing outdated stock from shelves to be returned to the manufacturero Maintained loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for products

Advanced Diploma, International Business

Related courses: International Marketing, International Logistics, Accountancy, Strategy in International Business, International Sales.

Bachelor'S Degree, Art/Art Studies, General, A

Related courses: English, Economics, General History, Political Science, Sociology, Environmental Studies, Punjabi