Swapnil Gurav Email and Phone Number
✔ I am a seasoned professional with over 12 years of diverse experience in the insurance industry, working with renowned organizations such as General Insurer, OEM, and TPA in the specialized affinity products domain, specifically in the Motor and CDIT space. My expertise lies in various areas including product marketing, key account and project/platform management, analytics, and presentation skills.✔ Currently, I hold the position of Senior Manager and Product Head - Bancassurance at Bajaj Allianz General Insurance Company Ltd. In this role, I am responsible for overseeing the product marketing strategies and initiatives related to Bancassurance. I work closely with cross-functional teams to develop and execute effective product strategies that drive business growth and profitability.✔ Throughout my career, I have successfully managed key accounts, delivering exceptional results in terms of customer satisfaction, retention, and revenue growth. I have a proven track record in project and platform management, ensuring the seamless execution of initiatives and the achievement of business objectives.✔ Furthermore, my strong analytical skills enable me to gather and interpret data, providing valuable insights that inform decision-making and drive continuous improvement. I am adept at leveraging data to identify market trends, assess customer needs, and develop innovative product solutions.✔ Additionally, I possess excellent presentation skills, enabling me to effectively communicate complex ideas and strategies to diverse audiences, including senior management, clients, and stakeholders. I am known for my ability to articulate product value propositions, influence stakeholders, and drive consensus.✔ Overall, I am a results-driven professional with a passion for product marketing, program management, and product strategy. My extensive experience, combined with my strong leadership and analytical skills, allows me to deliver impactful solutions that meet market demands and exceed organizational goals.If you are seeking a dynamic and accomplished professional with a proven track record in product marketing, program management, and product strategy, I am ready to bring my expertise and drive to your organization. With over 14 years of experience in the industry, including working with reputable companies in specialized affinity products, I have honed my skills in key areas such as project management, analytics, and presentation.
Bajaj Allianz General Insurance
View- Website:
- bajajallianz.com
- Employees:
- 12732
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Senior ManagerBajaj Allianz General Insurance Jan 2023 - PresentMumbai, Maharashtra, India𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Lead the strategic planning and execution of Bancassurance product initiatives, forging a formidable partnership between Bajaj Allianz General Insurance Company and HDFC Bank, to deliver innovative and customer-centric insurance solutions. ❖ Collaborate with cross-functional teams to conceptualize, design, and launch cutting-edge insurance products tailored to the specific needs and preferences of HDFC Bank's diverse customer base, thereby enhancing the bank's value proposition and driving incremental revenue growth. ❖ Drive end-to-end product lifecycle management, from ideation and market research to product development, pricing, and go-to- market strategies, ensuring seamless integration with HDFC Bank's distribution channels and consistently exceeding sales targets. ❖ Coordinate with internal and bank stakeholders to successfully launch products on various bank digital platforms, ensuring seamless integration and optimal visibility. ❖ Plan AOP and LRP Strategy, delivering persuasive presentations to key stakeholders, outlining growth opportunities, and contributing to the overall strategic plan of Bajaj Allianz General Insurance Company. ❖ Prepare strategy presentations for different meetings and events within the bank, effectively communicating the value proposition and growth potential of BAGIC's products. ❖ Develop proposals for new products or modifications that align with the bank's strategy and growth drivers, presenting compelling business cases for management consideration. ❖ Analyse the performance of existing products, identifying customer segmentation and demand patterns, and leveraging insights to drive product enhancements and optimizations. ❖ Evaluate the technological maturity of different bank verticals and recommend appropriate process automation and integration solutions, enhancing operational efficiency and customer experience. -
ManagerBajaj Allianz General Insurance Jul 2017 - Jan 2023Pune, Maharashtra𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Drove Extended Warranty Solution and Affinity products with a top line of 200Crs, utilizing diverse business distribution channels such as Banca, Corporate & Retail Broking, Web sales, and Agency to support the organization in the realization of the company’s vision and achieve the business goals. Planned and introduced customized Warranty/Affinity programs for e-commerce, OEM, and retail trade business partners/ prospects in both Motor and Consumer Durables, ensuring maximum market coverage and lead generation. ❖ Conducted regular market mapping to identify new business opportunities, implementing channel-specific campaigns to attract and retain partners. ❖ Planned and delivered comprehensive product training, webinars, and workshops for business channels and partners, enhancing their understanding and promoting effective product selling. ❖ Led the revamping and launch of end-to-end digital platforms for sales, claims, customer service, and data administration, providing flexibility to accommodate multiple programs and ensuring a seamless customer experience. ❖ Played an instrumental role in developing and implementing innovative models for Refurbished, Extended Service, and Multi- appliances programs, targeting major Re-Commerce and Independent Service Providers.❖ Successfully reformed Traditional Extended Warranty to Complete Warranty Solutions, introducing comprehensive coverage and adding value to the product portfolio. ❖ Designed and launched a user-friendly 3-step online issuance platform for the retail business, serving as a campaign-driving tool for all major channels, boosting sales and streamlining the customer journey. ❖ Spearheaded the pioneering development and implementation of the industry's first groundbreaking 'One Warranty System,' revolutionizing the warranty/affinity space by delivering comprehensive solutions and driving substantial revenue growth and customer expansion. -
Deputy ManagerBajaj Allianz General Insurance Co. Ltd. Jul 2017 - Mar 2020Pune, Maharashtra, IndiaExtended Warranty Solutions CD | Key Account Sales | Product Lead | New Initiative Projects | Analytics -
Key Account ManagerTvs Automobile Solutions Ltd Jul 2015 - Jun 2017Mumbai Area, India𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Handled key accounts such as Renault, Nissan, M&M, TVS in the OEM space, as well as others like Royal-Sundaram and BPCL in RSA and EW joint programs, ensuring their satisfaction and maintaining strong relationships. ❖ Took responsibility for preparing presentations on client and internal service performance, providing comprehensive insights into breakdown incidence and service quality. ❖ Maintained close interaction with the Contact Centre and Service Operations team, ensuring effective mapping of service requirements and efficient resolution of customer issues. ❖ Designed and launched periodic field incentive programs to motivate and reward the performance of field personnel, driving overall productivity and customer satisfaction. ❖ Actively participated in CRM development during the pre- and post-launch phases of the project, ensuring the capture of necessary data for MIS reporting and analysis. ❖ Coordinated with the CRM team and Operations team to enhance data capturing and reporting processes, enabling comprehensive analysis and insights. ❖ Ensured consistency and uniformity in data consolidation by working closely with all CRMs in different Contact Centres, allowing for easy tracking and monitoring of overall performance. ❖ Tracked and monitored field performances, analysing key metrics and identifying areas for improvement, proactively taking necessary actions to enhance service delivery and customer experience. ❖ Conducted regular meetings and reviews with internal stakeholders to address any service-related issues, implement corrective measures, and continuously improve the quality of roadside assistance services. ❖ Collaborated with cross-functional teams to identify opportunities for quality enhancement, streamlining processes, and implementing best practices to maximize operational efficiency and customer satisfaction. -
Service Marketing & Dealer EnhancementNissan Motors India Pvt. Ltd. May 2014 - May 2015Mumbai Area, IndiaExtended Warranty & RSA Program Management | MIS - Analytivs | Network Performance Management
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Assistant Manager - Export OperationsFullmark Marketing Pvt. Ltd.- Exporter (Fullmark Group) Jun 2009 - Mar 2014Mumbai Area, IndiaPeriod: June’09 – June’11 & Oct’12 to March’14 (3 Years, 5 Months)𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Preparing & Filing customs pre & post shipment documents as per International and domestic norms.❖ Overseas, Local Correspondence (Verbal & Non –Verbal)❖ Negotiate land & Ocean tariffs of the Cargo and make arrangements to maintain reefer availability.❖ Maintaining strong line of communication with Suppliers, Custom House Agent and Shipping Line in order to facilitate movement of the cargo.❖ Responsible for planning & tracking the cargo movement at every stage starting from the factory door to final destination.
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Assistant ManagerFullmark Commodities / Urja Ltd. Oem (Fullmark Group), Kano (Nigeria) Jul 2011 - Sep 2012NigeriaFullmark Group, Mumbai - Exports - Import| Export Operations | Custom Pre & post custom documentation | Cargo Planning and Tariff Negotiation | Purchase Management | Project Cargo HandlingFullmark Group, Nigeria - Exports-Imports : Agri Processing & Engineering Goods| Export & Import Operations | Shipment Planning | Cargo Clearance | Inventory Management | Procurement Planning | Lean Enterprise practices | Working in different culture,
Swapnil Gurav Education Details
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Operations Export Import
Frequently Asked Questions about Swapnil Gurav
What company does Swapnil Gurav work for?
Swapnil Gurav works for Bajaj Allianz General Insurance
What is Swapnil Gurav's role at the current company?
Swapnil Gurav's current role is 𝐒𝐞𝐧𝐢𝐨𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 @ Bajaj Allianz General Insurance Company Ltd♦ Product Strategy & Marketing ♦ Program Management ♦ Project/Platform Management♦Warranty Solutions ♦Affinity Business ♦14+ Years Exp.
What schools did Swapnil Gurav attend?
Swapnil Gurav attended Tilak Maharashtra Vidyapeeth, Welingkar Institute Of Management.
Who are Swapnil Gurav's colleagues?
Swapnil Gurav's colleagues are Debasis Sahani, Kranthi Neelam, Dhananjay Kumar, Murali Krishna, Varun Khanna, Praveen Saxena, Avadhut Bade.
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Swapnil Gurav
Strategic Marketing & Business Manager | Focussed On Scaling The Business And Reach | Meta | Amazon | Ppc & Display CampaignsBengaluru -
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Swapnil Gurav
Payment Gateway | Digital Payments | Fintech| Imps Transaction Reconciliation| Atm Transaction Reconciliation|Mumbai
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