Gurbachan Sethi Email & Phone Number

Noida, Uttar Pradesh, India

New York, United States

Noida, Uttar Pradesh, India

− Own end-to-end delivery of the project in timely & qualitative manner− Skilled at product lifecycle activities including (BRD) preparation, design management, market analysis, issues control & resolution, cost management and other cross-functional activities− Hands on experience on Power BI, Power Automate & Power Apps − Keen analyst with excellence in requirement elicitation of clients & other multiple stakeholders , followed by translation into functional specifications as well… Show more − Own end-to-end delivery of the project in timely & qualitative manner− Skilled at product lifecycle activities including (BRD) preparation, design management, market analysis, issues control & resolution, cost management and other cross-functional activities− Hands on experience on Power BI, Power Automate & Power Apps − Keen analyst with excellence in requirement elicitation of clients & other multiple stakeholders , followed by translation into functional specifications as well as provisioning of suitable solutions− Identified, refined, and accurately articulated the business objectives and value proposition of assigned initiatives− Excelled at people management activities, along with team member engagement− Defined training program & coach new analysts to deliver better quality of analytical solutions− Proficient in mapping business requirements, Gap Analysis and Functional Mapping, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures− Created process models, specifications, diagrams, and charts to provide direction to developers and/or the project team− A strategist & solution provider with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully- Accompanying with multiple internal & external stakeholders to ensure all transformation initiatives are compliant of client − Ensuring accurate reporting and resolution of change or modification; interacting with developers on continuous basis to let them understand functional specifications and client requirements− Executing a deep understanding of the business objectives of internal and external stakeholders; ensuring that the requirements and objectives are aligned to the product roadmap− Creating Traceability Matrix for the business requirements against the design documents− Conducting Sprint meetings and delivering solution to end requestor in Agile mode Show less

Coordinated with Client-Nokia India Pvt. Ltd. for India/MEA on daily basis− Steered host meetings with leadership team such as Vodafone, Airtel, Idea Business Head & shared presentations to review the progress of service delivery− Developed presentation/dashboard for monthly performance review with customer− Arranged & chaired weekly team meetings, focused on targets & achievements− Prepared weekly & monthly presentations for client meeting to provide an outlook on trending… Show more Coordinated with Client-Nokia India Pvt. Ltd. for India/MEA on daily basis− Steered host meetings with leadership team such as Vodafone, Airtel, Idea Business Head & shared presentations to review the progress of service delivery− Developed presentation/dashboard for monthly performance review with customer− Arranged & chaired weekly team meetings, focused on targets & achievements− Prepared weekly & monthly presentations for client meeting to provide an outlook on trending of services rendered V/s volume receivedFelicitated with Outstanding Performance Award & Employee of the Month Award in Sept’11 & Aug’12 respectively− Nominated twice by Service Delivery Manager to provide basic Excel Training to E.A of Director− Automated the tracking process by introducing macros or ideas to improve the overall process− Delivered cross-training proposal to leverage resources when there is spike in volumes− Pioneered the transition of Service Delivery Account from Nokia Siemens Networks to Capgemini Show less

Quality Analyst cum SME cum acting Team Leader

Bachelor Of Commerce (Bcom)

Higher Secondary