Gurdeep Kaur

Gurdeep Kaur Email and Phone Number

Intern, Project Management, Project Coordinator, Business Analyst, Office Administration.
Gurdeep Kaur's Location
Calgary, Alberta, Canada, Canada
About Gurdeep Kaur

I have completed a International Professional Program in Project Management in 2023 from the University of Calgary, and I am currently enhancing my skills and knowledge through the Business Analysis, Intelligence, and Analytics program at the same institution. I bring a customer-focused and proactive approach to problem-solving.My experience at Concentrix Daksh Services sharpened my organizational skills and enhanced my ability to work effectively in a team. I successfully managed customer inquiries and complaints, ensuring prompt resolution and clear communication. This role allowed me to provide exceptional customer service, identify customer needs, and recommend appropriate products or services, contributing to improved customer satisfaction.I hold a Master's in History and a PGDCA from Punjab University. I am actively seeking an internship as a Project Manager, Project Coordinator, or Business Analyst, where I can leverage my skills and contribute to an innovative team in 2025.

Gurdeep Kaur's Current Company Details

Intern, Project Management, Project Coordinator, Business Analyst, Office Administration.
Gurdeep Kaur Work Experience Details
  • Concentrix
    Senior Customer Service Representative
    Concentrix Aug 2017 - Dec 2022
    Gurgaon, India
     Effectively managed customer inquiries and complaints via chat and email. Learn to identify customer needs or desires in order to recommend the appropriate product or service. Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. Keep a record of incoming inquiries to be able to reference at a later date. Be able to process orders, forms, applications, or requests. Work with colleagues when necessary to resolve customer complaints. Provide feedback to other departments to help improve sales, marketing, and business processes. Learn about the products inside and out to be able to answer any questions from customers.
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  • Tata Business Support Services Limited
    Customer Service Representative
    Tata Business Support Services Limited Mar 2013 - Apr 2017
    Sahibzada Ajit Singh Nagar, Punjab, India
     Assisted customers over the telephone, resolving inquiries and providing solutions. Maintained a positive and professional demeanor while handling customer concerns. Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. Learn about the products inside and out to be able to answer any questions from customers.

Gurdeep Kaur Education Details

Frequently Asked Questions about Gurdeep Kaur

What is Gurdeep Kaur's role at the current company?

Gurdeep Kaur's current role is Intern, Project Management, Project Coordinator, Business Analyst, Office Administration..

What schools did Gurdeep Kaur attend?

Gurdeep Kaur attended University Of Calgary, University Of Calgary, Panjab University,chandigarh, Panjab University,chandigarh, Panjab University,chandigarh.

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