Gurdeep Kaur Email & Phone Number

Gurgaon, India

 Effectively managed customer inquiries and complaints via chat and email. Learn to identify customer needs or desires in order to recommend the appropriate product or service. Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. Keep a record of incoming inquiries to be able to reference at a later date. Be able to process orders, forms, applications, or requests. Work with colleagues when necessary to resolve customer complaints. Provide feedback to other departments to help improve sales, marketing, and business processes. Learn about the products inside and out to be able to answer any questions from customers.

Sahibzada Ajit Singh Nagar, Punjab, India

 Assisted customers over the telephone, resolving inquiries and providing solutions. Maintained a positive and professional demeanor while handling customer concerns. Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. Learn about the products inside and out to be able to answer any questions from customers.

Business Analysis, Intelligence And Analytics

o Certificate in Business Intelligence and Analytics o Business Analysis Certificate o Certificate in IT Fundamentals

International Professional Program In Project Management, Project Management

o Project Management Foundations Certificate o Advanced Project Management Diploma o Certificate in Change Management o Certificate.

Master Of Arts - Ma, History

Post Graduate Diploma In Computer Application, Computer Science

Mata Ganga Khalsa College for Girls, Kottan, Distt. Ludhiana, Punjab, India

Bachelor Of Arts - Ba

Activities and Societies: Guru Nanak National College, Doraha Punjab University, Chandigarh, India