Gurdev S. Email and Phone Number

- Accountable Executive (Air operator's certificate AOC - Transport Canada)- Led meetings with various departments (Operation, Sales, IT, Marketing, HR, Accounting, Revenue Management, Maintenance, Airports, Flight Experience, and external stakeholders) to review challenges and optimize operations.- Delegated tasks to managers to enhance operational efficiency.- Set improvement objectives for key departments, driving business growth.- Actively participated in discussions and decisions shaping the airline's future operations, employee retention policies, and compensation adjustments.- Collaborated with teams to develop innovative strategies to maximize revenue and minimize expenses.- Implemented a user-friendly website and online booking system to improve customer experience.- Integrated seat selection and ancillary sales into the booking process to increase revenue.- Introduced an online check-in system for added convenience.- Implemented a baggage scanner system at airports to minimize baggage loss and improve customer service.- Developed IT systems for vacation packages, (Flight + Hotels and Flight + Cruises).- Streamlined IT connectivity with global distribution systems (Amadeus, Sabre, Travelport, Galileo) for ancillary sales.- Explored various PSS systems: : Amadeus (Nevio & Altea), Sabre (SabreSonic and Radixx), SysAio (Avaio), Aptaero (Airline Choice), TTI (Zenith), and NDC (New Distribution Capability)- Explored software suites (Google Workspace and Microsoft Enterprise) for emails, online meetings, storage, and document sharing.- Collaborated with the revenue management team to create competitive and profitable fare classes.- Collaborated with network and planning teams to optimize flight schedules for maximum fleet utilization.- Implemented AI-based digital marketing tools, branding, and social media strategies.- Conducted meetings with charter and ACMI clients. Studied the demand for the ACMI, Charters, global demands, and seasonality.

- Consultation services: Property acquisition, Financing, proposing custom solutions to meet customer’s needs for design, Preparing/forecasting budgets for new projects, contracts reviews and negotiations, Project Management.