My KRAs & Achievements Were:1. Started as a customer support executive. Supported the customers on calls for their queries.2. Learnt how Xunil CRM works.3. Got into Email team after one month.4. In the Email team, I learnt about Helpscout.5. In the Email team, my work was to solve customer's queries by replying them on their emails.6. Got into the Facebook team through IJP.7. In the Facebook team, I worked as a Social Media Analyst8. Learnt how SMM-heaven.net works for social media advertising.9. Learnt how bulkfollows.com works for social media advertising.10. My work included in the FACEBOOK team was to reply on the customer's queries through Direct Message or to reply them on their comments.11. Used SMM-heaven.net and bulkfollows.com for advertising on Facebook and Instagram.12. Worked on running PAID CAMPAIGNS on FACEBOOK and INSTAGRAM